Manager, Engineering (Outbound) - Remote USA (*eligible states)

About The Role

We seek a seasoned Engineering Leader to drive the development of our e-commerce fulfillment systems and the integration of advanced automation technologies. In this role, you will lead a team of talented software engineers in designing and implementing high-quality software solutions, focusing on scalability, operational efficiency, and the seamless integration of automated machinery and robotics in our fulfillment operations. You will collaborate with cross-functional teams to align engineering efforts with company objectives while fostering a culture of technical excellence, innovation, and continuous improvement.

• States Not Eligible: AK, AR, DE, KS, MS, ND, SD, WY
  
  

What You Get To Do Every Day

• Lead and mentor a team of talented software engineers in designing and implementing high-quality software solutions for fulfillment operations.
• Drive engineering efforts in our e-commerce fulfillment systems, focusing on scalability, efficiency, and integration with automated machinery and robotics.
• Oversee the development and maintenance of our core systems built on Ruby on Rails and Elixir, ensuring scalability, performance, and security.
• Lead the integration and implementation of advanced fulfillment machinery, including auto-boxing and auto-bagging machines, conveyor belts, 3D scanners, scales, and similar technologies.
• Work closely with fulfillment and operations teams to ensure seamless interaction between software systems and physical machinery, optimizing outbound and fulfillment processes.
• Mentor and manage a team of engineers, fostering a culture of technical excellence and innovation.
• Foster a culture of continuous learning and improvement, encouraging team members to explore new technologies and practices, particularly in the field of automation and robotics.
• Align engineering activities with broader company objectives by working cross-functionally with various teams, focusing on enhancing fulfillment operations.
  
  

What You Bring To The Role

Minimum Requirements:

• 7+ of experience as an individual contributor
• 3+ years in leading and developing a team
• Experience in e-commerce fulfillment operations
• Experience implementing fulfillment machinery
• Extensive experience in Ruby on Rails, Elixir, Python or other backend language
• Proven track record in managing and scaling distributed, public cloud-native systems and services
• Strong understanding of relational database systems (MySQL or PostgreSQL preferred)
• Excellent leadership skills with the ability to mentor and inspire a team of engineers
• Strong communication and collaboration skills
  
  

Preferred Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Advanced degree in Computer Science or a related field
• A passion for sustainable fashion and technology’s role in this sector
  
  

Compensation, Benefits, + Perks

• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 401K (with company matching up to $1000)
• Medical, Dental & Vision Insurance
• Paid parental leave
• Unlimited Discretionary Time Off (DTO) & 10 Paid Holidays
  
  

The expected salary range for this role is $194,499.00-$216,109.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.