Live Chat Agent (Remote)

Eau Claire Cooperative Health Center


Date: 1 week ago
City: Remote, Remote
Salary: $32,300 - $67,099 per year
Contract type: Full time
Remote
We are seeking a motivated and detail-oriented Live Chat Agent to join our remote Customer Support team. As a Live Chat Agent, you will be responsible for providing real-time support to our customers through online chat. This is a great opportunity for someone who is passionate about customer service and enjoys working in a fast-paced environment.

Responsibilities

  • Respond to customer inquiries and provide assistance through live chat
  • Resolve customer issues and escalate to the appropriate team member when necessary
  • Provide product information and guidance to customers
  • Maintain accurate records of customer interactions
  • Collaborate with team members to improve customer support processes

Qualifications

  • Excellent written communication skills
  • Customer service experience preferred
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using chat software
  • Strong problem-solving skills

Experience

  • 1+ years of experience in customer service or a related field
  • Experience working remotely is a plus

If you are a proactive team player with a passion for helping others, we would love to hear from you. Apply now to join our dynamic Customer Support team as a Live Chat Agent!

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