Remote Customer Service Representative | WFH

Get It - Hospitality


Date: 5 days ago
City: Lafayette, LA
Contract type: Full time
Remote
Job Overview

We are seeking enthusiastic and personable individuals to join our team as Remote Customer Service Representatives. If you possess a genuine dedication to providing superior customer support and excel in a fast-paced remote work environment, we invite you to explore this exciting opportunity with us.

Key Responsibilities

  • Assist customers through the registration process
  • Help with hotel accommodation bookings
  • Address inquiries related to events and conferences
  • Communicate with customers via phone, chat, and email, ensuring exceptional service delivery

Required Skills

  • Demonstrated experience in customer service (1-3 years preferred)
  • Ability to effectively manage multiple tasks simultaneously
  • Positive and professional attitude
  • Outstanding written and verbal communication abilities
  • Proficiency with various software applications and web browsing tools
  • Strong interpersonal skills and a commitment to customer service
  • Active listening capabilities with a focus on empathy
  • Ability to thrive in a high-volume workload environment
  • Dependability and punctuality
  • Self-driven with robust problem-solving skills

Qualifications

  • Minimum education requirement: High school diploma or GED

Career Growth Opportunities

Join our esteemed organization and be part of a legacy of success. As we continue to expand, there are numerous opportunities for professional growth and advancement within the company.

Company Culture And Values

We are a renowned call center with over 25 years of experience, dedicated to excellence and service. Our work culture emphasizes positivity, professionalism, and a strong commitment to outstanding customer service. By joining us, you become part of a collaborative environment that values dedication and teamwork.

Networking And Professional Opportunities

This position not only provides a platform to enhance your customer service skills but also offers valuable networking opportunities within a respected industry and the chance to build connections with professionals across various sectors.

Employment Type: Full-Time

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