Senior Manager - Warehouse & Logistics Applications

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

As Senior Manager, you will be responsible for overseeing and ensuring the smooth operation of IT applications within your assigned region. In this role, you will lead efforts to explore and implement cutting-edge technological advancements, while also fostering talent and building strong teams to meet business needs and drive New Balance’s growth.

We are advancing through a digital transformation, with a key focus on upgrading our Warehouse Management and Warehouse Execution systems. This initiative aims to integrate core business processes, aligning channel sales demands with real-time supply chain data. By adopting a cloud-first approach, this platform will enhance our ability to anticipate and meet customer needs more effectively. We are looking for dynamic leaders who thrive in a fast-paced, collaborative, and high-performance culture, with the agility to adapt quickly and lead with innovation.

MAJOR ACCOUNTABILITIES:

• Manage the Warehouse Management and Warehouse Execution systems, ensuring that the warehouse technology infrastructure aligns with the business goals and enhances operational efficiency.
• Develop IT strategies for warehouse management, evaluate business benefit/ROI for a project/request and how it is aligned with Strategic Pillars and initiatives.
• Oversee the deployment, monitoring, maintenance, development, upgrade, and support of all IT WMS systems.
• Provide direction, guidance and mentoring on technical topics and act as a subject matter expert where needed.
• Hire and manage third-party vendors, system integrators, and off-shore/near-shore resources, including staff augmentation, to execute and implement projects effectively.
• Lead the discovery and implementation of new Warehouse Management initiatives, including evaluating team capacity, scheduling, and allocating resources to initiatives.
• Grow the assigned team, manage and mentor, providing guidance and support to achieve career goals & organizational goals.
• Ensure all systems comply with industry standards and regulations and maintain robust security protocols to protect data integrity.
• Have regular meetings with regional business and IT product teams & other Managers to understand their initiatives and needs. Create annual IT roadmap for the region considering requirements from all stakeholders.
• Ensure timely resolution of production and user issues, timely delivery of assigned projects and requests. Identify and report team’s requirement for IT budget allocation.
• Provide and maintain positive work environment ensuring team’s growth along with company’s growth keeping our core values (Teamwork, Integrity and Total Customer Satisfaction) intact.
• Provide regular status reports to regional Director/Sr. Director highlighting any risks or concerns affecting the delivery.
• Ensure Senior Leadership’s vision and message is clearly communicated and understood by rest of the team.
  
  

REQUIREMENTS FOR SUCCESS:

• Minimum 12 years of total IT experience with 10 years of Industry experience.
• Proven experience in a management or leadership role, demonstrating the ability to lead teams and drive strategic initiatives.
• Be aware of industry trends and have a strong understanding of IT ecosystem.
• Strong Warehouse Management knowledge and integrations to host applications as well as Warehouse Execution systems.
• Experience with Manhattan Associates WMi, WMOS, and/or Manhattan Active is highly preferred.
• Strong Project Management and Organizational Skills, excellent communication skills.
• Leadership skills with thorough understanding of company’s culture, policies, and core values.
• Cross-culture awareness with experience of working with diverse IT and business teams.
• Travel may be required depending on varying project requirements.
• Fast learner shows adaptability and understands Digital Transformation.
  
  

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.