AWM, Marcus, Delivery Data Management, Associate, Dallas

Job Description

OUR IMPACT

Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs

The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

How You Will Fulfill Your Potential

Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience. This role is the intersection of business and technology and will work with Senior leadership in defining business requirements as well as get involved in adhoc reporting.

• Own and develop relationships with stakeholders, collaborating to optimize our Reporting capabilities.
• Write clear and well-structured business requirements and documentation in JIRA.
• Gain requirements sign-off from the key stakeholders by making sure all of them are on the same level of understanding against the requirements.
• Assist in the identification, development, and evolution of KPI’s for dashboard reporting.
• Work with business functions and cross-divisional stakeholders (e.g., Engineering, operational leaders, Internal Audit, and internal teams) to identify and implement solutions.
• Work as a liaison between Engineering and Reporting teams escalating issues and communicating resolution timelines.
• Recommend workarounds, value additions, and remove solution bottlenecks for the stakeholders.
• Provide ad-hoc reporting and analysis of data with the ability to demonstrate significance of results to senior leadership.
• Provide report building expertise and support in the creation of performance monitoring mechanism.
  
  

Basic Qualifications

SKILLS & EXPERIENCE WE’RE LOOKING FOR

• Bachelor’s degree or equivalent experience
• Strong understanding of customer service experience and process improvements
• Must be self-directed, detail oriented, driven, and able to work independently in a team-oriented and fast paced environment and have a positive attitude.
• Project Management skill set to work with Engineering and Product
• Demonstrated analytical skills and techniques.
• Ability to interpret data to develop action plans to improve business processes.
• Passion for delivering a great customer experience at scale.
• Strong communication skills and the ability to build relationships with internal stakeholders.
• Strong judgment and comfort with ambiguity
• Competitive spirit with the ability to lead and motivate.
  
  

Preferred Qualifications

• Master’s degree in finance or a related field
• Leadership experience in a startup environment
  
  

About Goldman Sachs

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity