Technical Customer Service Representative - Automotive OEM Expert
Umanist Staffing
Date: 4 days ago
City: Lafayette, IN
Contract type: Full time
Job Overview
As a Technical Service Representative, you will play a pivotal role in delivering superior customer service and contributing to sales growth for our Automotive OEM clients as an onsite expert. You will leverage your technical acumen and product knowledge to ensure our clients’ offerings consistently excel in the marketplace.
Key Responsibilities
This position offers significant potential for professional advancement, allowing you to enhance your technical knowledge and expertise in the automotive sector, reinforcing your commitment to continuous growth.
Company Culture And Values
Our organization is dedicated to fostering a culture of excellence and customer-centric service. Collaboration and teamwork are at the heart of our operations, emphasizing quality and innovation in all endeavors.
Networking And Professional Opportunities
Joining our team provides the opportunity to connect with automotive industry leaders, enabling you to develop valuable professional relationships and elevate your career profile.
Compensation And Benefits
As a Technical Service Representative, you will play a pivotal role in delivering superior customer service and contributing to sales growth for our Automotive OEM clients as an onsite expert. You will leverage your technical acumen and product knowledge to ensure our clients’ offerings consistently excel in the marketplace.
Key Responsibilities
- Deliver onsite technical support and expertise to clients.
- Ensure that client products and services achieve a competitive edge.
- Collaborate with clients to fully understand their needs and provide tailored solutions.
- Maintain comprehensive knowledge of product composition and application equipment.
- Address environmental concerns related to finishing operations.
- Strong technical proficiency in automotive applications.
- Certification as an Optima Solutions Professional.
- Excellent communication abilities and customer service skills.
- Aptitude for troubleshooting and problem-solving for client challenges.
- Proficiency in understanding product composition and environmental considerations.
- Demonstrated experience in a technical service role.
- Certification as an Optima Solutions Professional is required.
- Proven capability to engage and support clients effectively.
- Strong analytical and technical skills.
This position offers significant potential for professional advancement, allowing you to enhance your technical knowledge and expertise in the automotive sector, reinforcing your commitment to continuous growth.
Company Culture And Values
Our organization is dedicated to fostering a culture of excellence and customer-centric service. Collaboration and teamwork are at the heart of our operations, emphasizing quality and innovation in all endeavors.
Networking And Professional Opportunities
Joining our team provides the opportunity to connect with automotive industry leaders, enabling you to develop valuable professional relationships and elevate your career profile.
Compensation And Benefits
- Competitive salary commensurate with experience.
- Comprehensive health insurance coverage.
- Retirement savings plan with company matching.
- Paid vacation and personal days.
- Opportunities for ongoing training and professional development.
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