Front Office Assistant

Department: Core Call Inc

Location: Wilmington

Compensation: $17.45 - $24.00 / hour

Description


Job Title: Front Office Assistant


Location: Wilmington, NC
Employment Type: Full-Time

Job Summary:
We are looking for a friendly, organized, and professional Front Desk Representative to join our team. The ideal candidate will be the first point of contact for visitors and clients, ensuring they feel welcome and well-informed. This role is crucial in maintaining the smooth operation of the office or facility, handling inquiries, providing exceptional customer service, and performing administrative tasks as needed.



Key Responsibilities

• Greet and assist visitors and clients in a friendly, professional manner.


• Answer phone calls and direct inquiries to the appropriate department or individual.


• Manage the scheduling and booking of appointments, meetings, or rooms as required.


• Maintain the cleanliness and orderliness of the front desk and lobby area.


• Assist with administrative tasks such as filing, data entry, and office supplies management.


• Ensure that office supplies and equipment are stocked and functional.


• Coordinate with other departments to address client and visitor needs effectively.


• Resolve minor issues or direct clients to the appropriate personnel for further assistance.


• Perform other duties as assigned by management.

Skills, Knowledge and Expertise

• High school diploma or equivalent (Associate's degree preferred).


• Strong communication skills, both verbal and written.


• Ability to work independently and as part of a team.


• Professional demeanor with a positive attitude.


• Proficient in Microsoft Office Suite and basic office equipment (e.g., phone systems, fax machines).


• Strong organizational skills and attention to detail.


• Ability to multitask and handle a fast-paced environment.

Benefits

• Health insurance


• Paid time off


• Opportunities for advancement and skill development


• Supportive team environment