Associate Sales Operations Project Administrator

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Position Description

Assists with planning, developing, and documenting projects, and other communication activities in support of corporate sales and retention goals.

Primary Job Responsibilities

• Assists with multi-faceted projects for the sales and account management department.
• Assists with maintaining internal and external (DDPA) databases and department files for sales and account management.
• Coordinates projects with the corporate communications and printing services departments to ensure content updates, fulfillment, and distribution of sales collateral.
• Oversees the continuing education program for agents.
• Monitors licensing requirements and status for internal agents.
• Assists with updates and maintenance of the sales and account management intranet site.
• Acts as a liaison within the department and between the sales operations function and other departments on policies, procedures, process improvements, data retention, branding, and internal and external communications, and maintains related department records and files.
• Maintain and organize the sales operations inbox by promptly coordinating responses or responding to inquiries.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above

Minimum Requirements:

Position requires an associate’s degree in business administration or a related field and four years of experience supporting projects, maintaining databases, records, or files, coordinating internal or external communications, or responding to inquiries. Previous experience supporting sales and account management functions preferred. Will accept any suitable combination of education, training, or experience.

Position requires knowledge of word processing, spreadsheet, and database applications; strong verbal and written communication skills; strong organizational skills; the ability to work independently and as part of a team; and the ability to solve problems using independent judgment.

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.