Office Assistant - Part Time
Tyler Technologies
Date: 1 day ago
City: Scranton, PA
Contract type: Part time
Description
This is a fully in office position. This position is expected to end May 30, 2025.
Responsibilities
This is a fully in office position. This position is expected to end May 30, 2025.
Responsibilities
- Assign and coordinate work production, manage work, and monitor the productivity of various staff as needed.
- Create and maintain various logs, reports, and spreadsheets as needed for project managers and/or clients.
- Lead, contribute to and manage work streams, resolving any discrepancies as needed.
- Assist and lead staff with varying degrees of issue resolution including but not limited to basic to moderate problem solving, researching and clarifying information.
- Contribute to assisting field staff by prepping digital data files or data collection cards, gathering maps, answering project and other related questions.
- Assist in organizing office personnel tasks in a fashion that will produce the expected results.
- Perform data entry when needed.
- Acquire, maintain and apply knowledge and understanding of current county rules and appraisal terminology.
- Occasional local travel may be required.
- Professionally represent Tyler when handling taxpayer questions.
- Performs other duties of a similar nature, as assigned.
- High school diploma or equivalent. Basic mathematics/geometry skills.
- Solid organizational skills including keen attention to detail with prior experience prioritize multiple work streams and the ability to effectively maintain work streams.
- Possess strong written and verbal communication skills with the ability to effectively train and guide office personnel.
- Good interpersonal skills when building and maintaining trusting relationships
- Ability to effectively address basic to moderate conflicts and problems.
- Familiarity with appraisal business and processes is strongly preferred.
- At least 2 years office experience required, office coordinating experience preferred.
- Good customer service skills with internal and external customers.
- Strong PC skills, including advanced knowledge of MS-Word and Excel, or equivalents.
- Must be able to provide reliable transportation and maintain a valid driver’s license with personal liability insurance vehicle coverage.
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