Business Analyst - Sales Operations

Our Business Analysts identify and analyze business needs, gather requirements, and define scope and objectives for applications integrated with business processes/data and IT infrastructure. This BA supports the Sales Operations team.

After the initial onsite training period in Meridian Idaho, this position has flexibility to be based in hybrid work location (combination onsite Meridian Idaho campus and work-from-home).

Required Education: Bachelor’s Degree in Technical Subject area or related field; OR equivalent work experience (Two years’ relevant work experience equals one year of college)

Required Experience: preferably 3/+ years' as Business Analyst or related experience, preferably to include operational process design and implementation, health insurance aptitude, and technical skills in Salesforce and Facets.

As Our Business Analyst You'll Need

• Knowledge of gathering and documenting business requirements, process mapping methodologies, and project management
• Collaboration & communication - may also lead cross-functional project teams
• Analytical skills such as problem solving, process improvement
• Presentation, facilitation, and written, verbal, and interpersonal skills to help influence results and outcomes, connect with both technical and business teams, and engage with internal/external customers
• Ability to be a self-starter, while balancing multiple tasks and meeting benchmarks
• Analyze business operations, business development, and assist with development of process and system specifications
• Experience working in Salesforce
• Experience working with an Agile/Scrum framework
  
  

Your Day May Look Like

• Recommending solutions or improvements to business processes.
• Researching business requirements, develop detailed specifications, and validate the solutions with business partners.
• Communicating needs to the development team by translating business requirements.
• With IT support, assist in the development of tools, applications, reports, and analytics to enable strategic programs and metrics for the Sales/Account Management Teams.
• Troubleshooting technical issues and work through a resolution (root cause analysis).
• Planning and executing business user acceptance testing and related test activities.
  
  

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.