SBA Commercial Relationship Manager

Who We Are

First Fed is a local community bank on an exciting growth trajectory with 18 locations including 12 full-service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace for the last 3 years and a Top Corporate Philanthropist in 2023. By popular vote, First Fed received 2023 awards for Best Bank in The Best of the Northwest, Best Banker in Readers’ Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula. We also received a Best-In-State bank award from Forbes in 2021.

For over 100 years First Fed has served our customers and communities throughout the PNW. We’ve donated over $9 million to non-profit organizations in the past 8 years through our foundations, sponsorships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years – many by using our benefit of 3 paid volunteer days per year!

We welcome applicants from all backgrounds – our diversity makes us stronger. Join our award-winning team!

Our Values

Optimism: We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative: We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect: We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth: We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership: We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

Position Purpose

Acquire and develop small and medium sized business relationships, with primary emphasis on SBA 7a loan production, in conformance with board approved policies and procedures and established growth goals per our strategic and financial plan.

Essential Functions

• Develop commercial relationships for which to market First Fed’s Commercial Banking,Treasury Management, Community Banking and Mortgage Lending products and services, to meet assigned production and growth goals.
• Establish internal partnerships and referral network with Commercial Relationship Managers, Treasury Management Officers, Branch Managers, and Mortgage Lenders.
• Build external COIs with community leaders and business groups from which build a referral network for new business relationships.
• Meet business calling and sales goals as set by Senior Management and the Chief Banking Officer.
• Negotiate structure and pricing terms that are in compliance with organizational policy and SBA SOPs, while attaining profitability and loan quality standards for the assigned book of business.
• Participate in institution-wide sales and service efforts designed to retain existing relationships and grow new relationships while meeting loan, deposit and fee income goals with an emphasis on SBA lending relationships and related deposit accounts.
• Manage assigned and developed portfolio through monitoring the quality and migration of credits, responding appropriately to opportunity and changes in risk in the portfolio.
• Perform all duties in compliance with policies and procedures of First Fed, and all applicable regulations of local, state or federal regulators.
• Perform related duties and responsibilities as required and other duties as assigned.
  
  

Requirements/Qualifications

• Bachelor’s degree in business with focus on Marketing, Finance or Accounting or the equivalent.
• Minimum of three years of SBA lending experience, with extensive knowledge of SBA SOPS.
• Strong relationship management and sales skills with demonstrated ability to solicit, develop and retain small and medium sized commercial banking business relationships.
• Working knowledge of consumer, commercial and real estate lending regulations, title insurance, loan documentation, credit/financial analysis techniques, disbursement procedures, underwriting functions.
• Thorough working knowledge of loan structuring and documentation across various business and collateral structures.
• Excellent verbal and written communication, organizational, and customer service skills.
• Demonstrated ability to perform effectively in a fast-paced, detail-driven environment, to meet customer expectations.
• Develop and maintain a working knowledge of First Federal policies, procedures, and systems.
• Proficiency with PC applications including MS Office Suite.
  
  

Physical Requirements

The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve combinations of sitting/standing for extended periods.

Pay Range

• The pay range for this position is $105,453.62 - $179,271.15
• The typical hiring range for this position is $105,453.62 – $121,008.03
• The incentive plan for this position is the Commercial Incentive plan. It is paid out based on SBA & Commercial loan production.
• Employees will be eligible for our benefits package including medical, dental, and vision insurance, paid time off, retirement plans (401k with company match and Employee Stock Ownership Plan), gym membership reimbursement, discounts on our banking products, and more! Additional information on our benefits package can be viewed at https://www.ourfirstfed.com/careers