Medical Records Coordinator (Hybrid)

Shady Grove Fertility


Date: 6 hours ago
City: Rockville, MD
Contract type: Full time
Enjoy what you do while contributing to a company that makes a difference in people's lives. US Fertility is one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.

The work we do building families offers stimulation, challenge, and personal reward. If you're are looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an opening for a full-time Medical Records Coordinator to work in our Rockville, MD office on a hybrid basis. The schedule is working Monday through Friday from 7:30am-4pm.

How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Medical Records Coordinator is responsible for:

  • Processes incoming requests for release of medical record information in a timely manner and consistently verifies validity of authorization
  • Review patient records for timeliness, completeness, accuracy, and completes requests for the release of medical records
  • Interacts with internal and external customers in processing requests for release of information while maintaining a high standard of customer service
  • Troubleshoots and resolves issues of documents not meeting quality standards
  • Communicates effectively and professionally via phone, fax, written communication and in person
  • Maintains confidentiality and protected health information according to federal regulations
  • Assists the Medical Records Dept. with administrative tasks (i.e. voicemails, outbound calls, request form intake, faxes)

What You'll Bring

The skills and education we need are:

  • High school diploma or equivalent required
  • 1-2 years of experience in a healthcare setting and familiarity with medical terminology (Preferred)
  • At least (1) one year of relevant experience using an electronic medical record (EMR) (Preferred)
  • Proficiency using Windows and knowledge of computer operations
  • Demonstrates strong organizational and time-management skills without compromising attention to detail
  • Excellent customer skills with an ability to multitask in a fast paced environment
  • Ability to work autonomously and within a team environment
  • High level of interpersonal skills to handle sensitive and confidential situations is a must
  • Strong data entry skills
  • Excellent verbal and written communication skills
  • Advanced organization skills
  • Attention to detail to ensure accuracy
  • Basic computer skills to scan, organize and access electronic health records
  • Good time management skills
  • Excellent problem-solving skills

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer

  • Competitive pay + bonus
  • Comprehensive training
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Tuition assistance
  • Ability to make an impact in the communities we serve

At IVF Florida, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

How To Get Started

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