Patient Access Specialist

Summary

To obtain all necessary information for admission including pre-registration, insurance verification/authorization, collection of deposits and amounts due prior to discharge. Performs all other duties as assigned.

Responsibilities

• Register and review account for patients by utilizing hospital computer systems according to Job Guidance Sheets. Assign insurance to patient's account according to the Job Guidance Sheet. Ensure all information is obtained and entered accurately. Allotted percentages: 96 - 100% = Excellent, 91 - 95% = Exceeds, 86 - 90% = Meets, 81 - 85% = Partial, 80% or less = Unacceptable. 25 %
• Identification and verification of any components that may affect reimbursement. Follow up with appropriate staff to obtain authorization prior to scheduled procedures. Allotted exceptions: 0 = Excellent, 1-3 = Exceeds, 4-6 = Meets, 7-9 = Partial, 10 or more = Unacceptable. 20 %
• Review account to determine patient financial responsibility prior to service. Collect deductible, co-pays, etc. according to hospital financial policy, as applicable. 20 %
• Completes assigned reports and/or queues within specified timeframes. 15 %
• Maintain hospital Master Patient Index (MPI). Search MPI at time of registration for existing medical record unit number. Use existing number to register patient. Avoid creating duplicate entries in the MPI. Allotted exceptions: 0 = Excellent, 1-3 = Exceeds, 4-6 = Meets, 7-9 = Partial, 10 or more = Unacceptable. 10 %
• Achieve patient throughput standards while maintaining accuracy. Average patient wait times less than 5 minutes. Allotted percentages: 96 - 100% = Excellent, 91 - 95% = Exceeds, 86 - 90% = Meets, 81 - 85% = Partial, 80% or less = Unacceptable. 10 %
  
  

Requirements, Preferences And Experience

Education

Preferred: 2 years of college Preferred or Associate's Degree Preferred.

Minimum: High School Diploma or Equivalent Required.

Experience

Preferred: 1 year Health/Medical - Business Preferred.

Minimum: 1 year General - Business Required.

Special Skills

Minimum: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Basic computer skills, ability to perform basic math computation. Type 35 words per minute. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer

• Competitive salaries
• Paid vacation/time off
• Continuing education opportunities
• Generous retirement plan
• Health insurance, including dental and vision
• Sick leave
• Service awards
• Free parking
• Short-term disability
• Life insurance
• Health care and dependent care spending accounts
• Education assistance/continuing education
• Employee referral program
  
  

Job Summary

Position: 11204 - Specialist-Patient Access

Facility: MBMC - Hospital

Department: JS Admissions

Category: Finance and Accounting

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Location: US:MS:Jackson

Located in the Jackson, MS metro area