Commerical Loan Services Representative

Grow with us.

If you are interested in growing your career within the financial industry, don't miss this opportunity. When you work at Hickory Point Bank & Trust, you're surrounded by people who are innovative, creative, and empowered to do what's right for customers, and we're seeking the right professional to join us.

Basic Functions

The Commercial Loan Services Representative (“CLSR”) provides general commercial loan administrative support to the commercial banking staff and works closely with the bank’s Relationship Managers (“RM”), in coordination with the Commercial Loan Specialist(s) and loan administration personnel to provide excellent customer service in the origination and servicing of commercial loans. The CLSR reports to the Commercial Loan Operations Manager.

Essential Job Duties

The responsibilities of the Commercial Loan Services Representative include but are not limited to:

• Complete or assist with special projects
• Credit file setup and maintenance
• Perform daily, weekly, monthly, and quarterly reports
• Apply payments, facilitate funds transfers, process wires, complete draw requests, etc.
• Board loan transactions
• File and record original documents
• Coordinate appraisals
• Prepare Amortization Schedules
• Custodian of original loan documents maintained in the Decatur location
• Assist RMs with drafting loan proposals
• Process paid notes
• Prepare collateral releases
• Scan and archive documents
• Quality Control – File Maintenance Review
• Complete audit confirmations
• Assist RMs with customers’ inquiries
• Perform participation settlements and apply payments
• Process commercial tax and insurance escrow setup, analysis, maintenance, and disbursements
  
  

The Commercial Loan Services Representative will perform various other duties as assigned and conduct all duties in compliance with applicable laws, regulations, and Bank policies and procedures.

Knowledge, Skills, And Abilities

The CLSR is expected to have experience in working with highly detailed information, have a comprehensive knowledge of the loan processing function (preferably commercial), be able to utilize loan systems (Fiserv) and software (LaserPro) to accurately perform necessary tasks and file maintenance, and display proficiency in Microsoft Word and Excel. Additionally, the CLSR should have a strong work ethic, upbeat personality, and a strong sense for customer service. Attention to detail and deadlines is crucial, as is the ability to prioritize and multi-task. The CLSR should be a self-starter and willing to learn.

Training And Experience

A Commercial Loan Service Representative should have a high school diploma or equivalent and at least 2 years of professional administrative or general banking experience (preferably commercial). Individuals without prior loan documentation experience but significant administrative, technical, and/or process-management experience are encouraged to apply.

This is a full time, non-exempt position eligible for a robust benefit package.

The successful completion of a pre-employment drug screen, consumer credit check and background check is required.

Hickory Point Bank & Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.