Director of Learning and Development

SUMMARY: We are thrilled to discover an individual who is passionate and excited about leading and

developing a best in class learning and development program for one of the largest mattress 

retailers in the nation! If you have a passion to help people grow to their best potential and 

utilize the newest technologies and training systems then we want you! You will work closely with 

our Vice President of Sales and our District Manager team to create the best tools and programs so 

that everyone can win. We currently have 47 stores and are growing fast through Northern 

California, come lead this exciting

department today!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not 

restrict the tasks that may be assigned. Management may assign or reassign duties and 

responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Establishes and coordinates an organization-wide approach to learning and development

• Develops and executes innovative strategies to ensure the organization has the necessary skills 

and competencies to meet company business plans.

• Establishes a process for designing, identifying, delivering, coordinating, and evaluating 

seminars, workshops, courses, and training curricula to make training recommendations to management

• Develops needs analysis to identify skills/competency gaps and establishes measures to track 

progress

• Defines minimum skill proficiencies for critical positions and develops a process for evaluating 

incumbents for the purpose of identifying strengths and weaknesses

• Design and deliver engaging and interactive training sessions, workshops, and seminars for sales 

representatives, managers, and other relevant staff.

• Develops and implements programs, processes, and strategies that enable managers to plan, 

evaluate, develop, and improve their human and organization resources to optimize their 

contribution to the company

• Identifies leadership development needs and implements appropriate training and development 

programs; establishes a company-wide mentoring program to ensure the development of future 

leadership

• Provides internal consulting to individuals and stores on training and development opportunities 

that will enhance their performance

• Create training materials, including presentations, handouts, e-learning modules, and other 

resources to support training initiatives

• Collaborate with leadership and subject matter experts to ensure the training content is 

accurate, relevant, and up to date

• Utilize a variety of training methods and techniques, such as role-playing, simulations, case 

studies, and group activities to maximize learning outcomes

• Identify weaknesses at the store level in “customer service” and create a procedures or 

training

plans to prevent future challenges

• Stay informed about industry trends, best practices, and innovations in sales training and 

development

• Performs other duties as assigned by VP of Sales

QUALIFICATIONS:

• Bachelor’s degree (B.A.) OR Four plus years of experience leading comprehensive 

training programs

• Demonstrated proficiency in supervising and motivating teams

• Commitment to excellence and high standards

• Excellent written, presentation and oral communication skills

• Ability to work with all levels of management

• Strong organizational, problem-solving, and analytical skills; ability to manage priorities and 

workflow

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

• Demonstrate ability to plan and organize projects

• Ability to work independently and as a member of various teams and committees

• Proficiency in Excel, Word, Power Point, and Internet Explorer

• Proven ability to handle multiple projects and meet deadlines

• Creative, flexible, and innovative team player

PHYSICAL/MENTAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

• Collect, interpret, and/or analyze complex data and information

• Understand and respond to a diverse population

• Ability to travel by car without restrictions

• Occasional overnight trips may be needed

• Ability to work occasional weekends and major holidays