CASE MANAGER
We Are Sharing Hope SC
Date: 5 days ago
City: North Charleston, SC
Contract type: Full time
Job Details
Job Location
Charleston - North Charleston, SC
Position Type
Full Time
Education Level
Associate Degree
Travel Percentage
None
Job Shift
Day
Job Category
Health Care
Description
Summary
The Case Manager is responsible for the collation, review, distribution, and filing of tissue donor records.
Essential Duties & Responsibilities
Qualifications, Education & Experience
Job Location
Charleston - North Charleston, SC
Position Type
Full Time
Education Level
Associate Degree
Travel Percentage
None
Job Shift
Day
Job Category
Health Care
Description
Summary
The Case Manager is responsible for the collation, review, distribution, and filing of tissue donor records.
Essential Duties & Responsibilities
- Identifies and reviews the donor screening/authorization paperwork from the Electronic Medical Record (EMR) for completeness and accuracy and addresses findings with Communication Center staff.
- Obtains and reviews the donor tissue recovery forms for completeness and accuracy and addresses findings accordingly with the Tissue Recovery Staff.
- Performs QC reviews of tissue donor recovery records and enters the required data into the EMR.
- Performs a final blood sample suitability assessment.
- Requests medical records from outside agencies (hospital, EMS, etc.) and autopsy/toxicology reports from coroner/pathologist, as applicable.
- Initiates non-conformance workflows when necessary.
- Assembles and reviews the tissue final donor record/chart, finalizes data entry into the EMR, forwards copies of tissue final donor record/chart to the applicable tissue processing partners, and provides tissue partners with additional information needed to assess the final suitability of the tissues recovered.
- Obtains, reviews and disseminates all serology, culture, and autopsy/toxicology/pathology reports to the appropriate tissue processing partners and other departments and immediately reports all positive serology to the Quality System department.
- Files donor records and uploads completed donor record to EMR.
- Prepares statistical and performance reports as requested.
- Other duties as assigned.
Qualifications, Education & Experience
- AS degree required;
- Four (4) years of experience required;
- Knowledge of human anatomy, human physiology, and medical terminology
- Quality assurance experience preferred;
- Experience in reviewing and interpreting medical records/charts;
- Critical thinking skills; or,
- An equivalent combination of education and experience.
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