Information Systems Manager (Hybrid)

Description

Make a difference in the lives of others by helping give the gift of sight!

VisionGift is a non-profit organization founded in 1975, we're dedicated to providing ocular tissue for transplants, research, and medical education. Since our inception, we've enabled over 65,000 people to receive the priceless gift of sight through the tissues we procure and screen. Our work not only supports transplant surgeons but also advances vital research projects and surgical training.

Discover more about our mission and impact at www.visiongift.org.

Summary Statement: The Information Systems Manager (ISM) is responsible for maintaining network security and the smooth operation of all VG technology systems in coordination with VG's MSP. This position manages all systems & devices attached to VG's network not managed by MSP and, at the direction of the InSight Product Owner, leads a DevTeam in Agile methodology to develop the eye bank's donor database. This position ensures Portland location facilities are in good repair and maintained.

This is a hybrid role in which the ISM will be required to work in the Portland office a few days a week with minimal travel to Boston.

Please include a cover letter with your application.

Requirements

Requirements:

Education: A Bachelor's Degree in information systems or a related field is required. An equivalent combination of work experience and education may be substituted for a degree.

Experience / Knowledge / Skills

• Experience with M365 user and mailbox administration, licensing, auditing, and managing net worked devices is required.
• Experience with Microsoft Azure administration is required.
• Experience troubleshooting and solving technical issues is required.
• Experience with FileMaker Pro or other relational database software is required.
• Knowledge of network security, including web interfaces & mobile devices.
• Experience managing help desk tickets, preferably within Jira and Confluence
• SharePoint online administration
• Strong organizational and problem-solving skills.
• Strong oral and written communication skills, with technical writing ability preferred.
• Experience with agile product development is preferred.
  
  

Essential Functions

• In cooperation with MSP and Lead Database Architect, maintain all VG network servers. This includes maintenance of security patches, software updates, email & internet filters, and the general health of the network.
• Ensure that network security is properly maintained and enforced.
• Ensure employee on- and off-boarding processes are smooth and meet operational needs.
• Ensure proper licensing of all business software.
• Recommend improvements in efficiency, reliability, cost reduction, and redundancy of information systems through equipment and software purchases.
• Ensure the Portland site facilities are maintained and orderly.
• Develop and implement organizational policies and procedures within the scope of the Information Systems and Facilities Departments.
• Collaborate with consultants, suppliers, vendors, and other third parties to resolve issues that escalate beyond the scope of knowledge of the ISM.
• Collaborate with SrVPSS to ensure Dev Team has resources to efficiently manage InSight Feedback tickets and software development projects.
• Collaborate with directors, managers, and staff to ensure that VG's technology adequately supports the goals of the organization.
• Respond to IT and facilities issues during nights and weekends, in person or via remote access, as needed. This responsibility will be shared among other key members of the department.
  
  

In addition to the hourly wage, VisionGift offers a generous benefit package including, but not limited to:

• 7 paid holidays, 1 DEI holiday and 1 floating holiday
• 3 weeks PTO to in the first year which increases with tenure
• Sabbatical leave
• Medical, vision and dental benefits
• Employer-funded HRA
• $20,000 employer-paid life insurance policy
• Employer-paid short-term disability
• Voluntary benefits such as Dependent Care and FSA
• Paid parental leave and more!
  
  

Notice To Applicants

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet 100% of the qualifications listed in the job post. We are more interested in finding the best candidate for the job, and encourage you to apply, even if you do not meet every qualification listed. If you are unsure if you meet the qualifications of this role please email [email protected] to discuss your application.

Please read this job description carefully and ask for clarification if you have difficulty understanding the functions of this job.

Please describe any accommodations that you need in order to perform this job.

PM19

Compensation details: 80000-80000 Yearly Salary