Manager, Inbound Operations

DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page.

______________________________________________________________________

Position Overview

The Manager, Inbound Operations - Fargo is responsible for managing and developing leaders of people and potentially individual contributors. This position ensures business objectives aligning to Receiving strategy and policy are accomplished through established, implemented and executed plans & tactics. The position’s focus is on maintaining, coaching and developing staff, communicating organization objectives and expectations, and monitoring the progress of projects and initiatives, taking appropriate action when needed.

Responsibilities

• Manage a group of employees; primarily manages employees at seasoned/professional level. Develop team members through the use of strategic delegation. Accountable for the performance of a team within own discipline based on departmental strategy & goals
• Develop a strong working relationship with the PDC warehouse management team and its other supporting functions
• Review, evaluate, develop, and implement any present or future operational functions, which meet or exceed present and future business needs
• Work with receiving teams to make sure that all parts are accurately received, and the parts are put away in the proper locations based upon the individual part storage criteria
• Develop and administer plans and procedures for all company personnel; adapt plans to address resource and operational challenges
• Oversee planning and organization of department activities. Participates in developing department goals, objectives, and measurements in alignment with corporate strategy
• Lead, plan and organize department staff meetings. Provide business and team updates. Ensure that action items are completed in a timely manner
• Evaluate reports, decisions and results of department in relation to established goals. Recommend new approaches for continual improvements in efficiency and service of the department
• Build key partnerships within the organization to ensure understanding of broad business strategy and impact to the (insert department name, i.e. HR, Accounting, Marketing, etc.) department and vice versa with HR schedule/requirements
• Continually evaluate assigned department’s workforce needs/requirements, coordinate hiring
• Act as a change agent who is able to gain consensus and influence action
• Identify opportunities for team and/or supervisor development (e.g. hard or soft skill) to ensure industry and corporate standards are met; partner when/where appropriate to develop and organize development activities
• Monitor and evaluate performance dashboards and reports; determine root cause of issues & propose/lead recommendations & implementation for resolution
• Provide direction and guidance to employees and manage issues appropriately. Partner with Human Resources (HR) when needed
• Oversee and provide strong mentorship to employees through effective training, coaching and team building
• Monitor and evaluate performance dashboards and reports; determine root cause of issues & propose/lead recommendations & implementation for resolution
• Ability to travel - domestically and internationally as needed/requested
• May lead/participate on cross-functional committees, task forces
• Build and maintain relationships with the supplier group to grow the effectiveness of the Fargo inbound process
• Review and optimize the truck schedule to meet business goals and objectives
• Knowledge of department's available and upcoming products and services
• Demonstrates strong presentation skills for a variety of audiences, including executive management
• Demonstrates strong understanding of distribution center processes and procedures
• Demonstrates ability to understand and analyze reports as well as confidence to make recommendations
• Demonstrates ability to actively participate as a member of the DigiKey Management Team to meet departmental goals
• Demonstrates a high level of confidentiality
• Demonstrates professionalism and ability to communicate at all levels within the organization
• Knowledge and familiarity with the electronic component distribution industry
• Ability to work independently with minimal direction
• Experience with creating and delivering marketplace strategy and solutions
• Expert in time, resource management with strong written and verbal communication skills
• Strong representative of sense of accountability and ownership; ability to lead your business and clearly communicate the results back to the organization
  
  
  

Required Knowledge, Skills And Experience

• High school diploma or GED
• 2 years of people leadership experience
• Must be eligible to work in the US without sponsorship
• Preferred: 2-year degree in Operations, Business Administration or similar area of study or equivalent relevant work experience
• Preferred: 4 years Digi-Key &/or industry experience in Order Fulfillment
• Preferred: Experience with Workday
• Preferred: Familiarity with Manhattan
• Preferred: Familiarity with BI tools and dashboard
  
  
  

Physical Requirements

• Able to twist or bend and occasionally climb stairs
• Able to reach with hands and arms above shoulder level
• Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
• Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
• Capable of spending 8-10 hours walking/standing on concrete
• Capable of lifting up to 50 lbs. from floor to shoulder height
• Regular and consistent attendance due to need to access physical equipment
  
  
  

DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or [email protected].

Know Your Rights: Workplace Discrimination is Illegal

Pay Transparency