Supervisor, Temporary Street Use Permitting (Supervisor I - E)

The Position

Job Appointment: Full-Time
Work Schedule: Monday – Friday, 8 am-5 pm. An alternate schedule may be available.
Work Location: 1120 SW 5TH AVE, PORTLAND OR 97204
Benefits: Please check our benefits tab for an overview of the benefits for this position.
Union Representation: Non-represented, no union affiliation
To view current labor agreements, please visit https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume.

The Temporary Street Use Permitting (TSUP) team issues permits for temporary use of the public right-of-way, including parking, sidewalks, lanes, and street closures. Typical uses of temporary street use permits include construction, utility work, property maintenance, and residential and commercial moves.

This position helps lead the Temporary Street Use Permitting (TSUP) team by training staff, documenting and improving processes, evaluating performance, and ensuring permits are processed efficiently and on schedule. The Supervisor I plays a hands-on role in overseeing key permitting programs, including the Install Program, which manages the printing and posting of street signage to temporarily reserve parking spaces for TSUP applicants.

What you’ll get to do:

• Staff Supervision and Development - Recruit, train, and evaluate staff; schedule and assign work; provide feedback and support to ensure staff meet performance goals.
• Program Oversight and Process Management - Oversee permitting programs; ensure permits are processed efficiently and on time.
• Process Improvement and Documentation - Review workflows, identify inefficiencies, and implement process improvements, document updated procedures for staff reference.
• Customer and Stakeholder Support - Respond to escalations or concerns from applicants and stakeholders; provide guidance and resolution for complex issues.
• Data Collection, Analysis, and Reporting - Ensure systems are set up to collect relevant data for program metrics; monitor team performance metrics, prepare reports, and share insights with management.
• Staff Coverage - Step in to handle permitting or operational tasks during staff absences or periods of high demand.

About the Bureau:
The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving.

For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov.

The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community.

Questions?:
Terrol Johnson
Senior Recruiter
[email protected]

To Qualify

Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training, and/or experience, meets each of the following minimum qualifications:

• 
  Experience in program coordination, permitting, transportation operations, or a related field.
• Ability to interpret and apply city codes and policies related to temporary street use.
• Ability to communicate effectively with political acumen and to answer questions from a variety of stakeholders such as the public and City Council
• Experience in data collection, analysis, and reporting to support process improvements and decision-making.
• Ability to act as an equitable leader within a diverse, team-oriented work environment by promoting a culture of professionalism and accountability including coaching, mentoring, and developing performance with staff.

Preferred:

• 2+ years’ experience in transportation-related permitting, including supervisory roles.

The Recruitment Process

STEP 1: Apply online between December 02, 2024- December 16, 2024 Required Application Materials:

• Resume
• Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

• If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment

Application Tips

• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement
• Your résumé should support the details described in your responses to the supplemental questions
• How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.
• Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted

STEP 2: Minimum Qualification Evaluation: Week of December 16, 2024

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%
• Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information

STEP 3: Establishment of Eligible List: week of December 30, 2024

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list

STEP 4: Selection (Interview): TBD

• Hiring bureau will review and select candidates for an interview

STEP 5: Offer of Employment: TBD
STEP 6: Start Date: TBD

• A start date will be determined after all conditions of employment have been met

Additional Information

Click here for additional information regarding the following:

• 
  Click here for additional information regarding the following:
  • City of Portland Core Values
  • Recruitment Process - Work Status
  • Equal Employment Opportunity
  • Veteran Preference
  • ADA, Pregnancy, and Religious Accommodations

Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.
An Equal Opportunity/Affirmative Action Employer