Collections Specialist

Capitol Billing Group has been in business since 1973. The company is a dynamic and growing company looking for an enthusiast and energetic candidate to add to the team. Our commitment to quality care and patient satisfaction means every member of our staff plays a vital role in a patient's journey towards healing.

We are currently looking for a highly experiencedCollections Specialistresponsible for the submission and reimbursement follow-up of all claims billed, as well as managing aging reports and unpaid insurance and patient claims.

The role of the Collector is to provide account follow-up and resolution of insurance and patient receivables for Imaging Clients. This involves performing collection activities related to follow-up and account resolution and includes communication to insurance carriers and patients while adhering to all client, state, and federal guidelines. The ability to work effectively with all types of people and resolve issues is critical. Patient and client satisfaction is essential.

Duties (included but not limited to):

• Work insurance queues and contact insurance companies to resolve claims that are not paid in a timely manner.
• Daily production quota must be met.
• Review EOBs, remits, and payer correspondence
• Identify issues for review and response to expedite claim resolution.
• Identify problem accounts and escalate as appropriate.
• Comply with required productivity and QA standards.
• Document in the patient account and record actions taken on the account.
• Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.
• Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement" and all policies and procedures related to the Collections department.
• Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.
• Performs research and analysis of account issues and strives to resolve problems timely and accurately.
• Demonstrates effective team relations with other members.
• Promotes positive patient relations by communicating in a manner that demonstrates respect for the patients and/or their families.
• Other duties as assigned.

POSITION QUALIFICATIONS

Education/Skills:

• High school diploma with a minimum of five years experience performing collection functions, preferably in a healthcare or patient care environment.
• Knowledge and understanding of healthcare collections and reimbursement practices required. Relies on experience and judgment to plan and accomplish goals.

Experience:

• Must be able to work in a team environment, prioritize and organize multiple tasks, and meet deadlines.
• Excellent interpersonal skills to effectively interface with internal and external clients and customers at all levels.
• PC skills in a Windows environment are required.
• Knowledge and utilization of desktop applications to include Word and Excel is essential.
• Must have experience with Availity
• Experience with Imagine, Nextgen and Medisoft is a plus

Job Type: Full-time

This is a remote position for the Houston area only.

Work Remotely

• Yes

Job Type: Full-time

Salary: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Preferred)

Experience:

• Medical collection: 5 years (Required)

Work Location: Remote

Requirements

• Qualifications:
• The ideal candidate must possess strong interpersonal and communication skills. The ability to be proactive and critically think ahead is imperative for this position. The candidate must also possess a sound working knowledge of cash management principles, accounting and AR related experience, and working knowledge of appropriate billing and collecting cycles. They must ensure that procedures are followed and ethical standards for the follow-up of overdue accounts are maintained. They must manage the credit and collection principles, processes, regulations and standards. The ideal candidate will be proficient in the use of MS Office; expert in Microsoft Excel; excellent with spreadsheet and medical billing software applications. Candidate must possess the ability to process patients and agencies inquiries. They must be skilled in establishing and maintaining effective working relationships with other employees, patients, insurance carriers and the public. It is imperative that this candidate possess the ability to maintain confidentiality on all financial and sensitive information.
• Education and Experience:
• High school diploma
• Some college preferred.
• Minimum 2 years experience

General working hours:Monday - Friday 8 am-5 pm

We offer competitive salary and benefits including:

• Company provided life insurance, Short-term disabilityinsurance.
• Additional optional employee, dependent and spouse Life and A D & D insurance
• Medical
• Dental
• Vision
• 401(K) with company match
• PTO paid time off
• Paid holidays

If you have a proven track record of results and are looking to join a growing,forward-thinkingorganization, apply now.