NOLA Gold Rugby | Event & Operations Manager | metairie, la

Job Title: Event & Operations Manager

Job Summary

NOLA Gold Rugby is seeking a highly organized and detail-oriented Event & Operations Manager to oversee all events, both in and out of season, and manage game-day operations. The ideal candidate will ensure smooth execution of events, coordinate game-day logistics, and foster collaborative partnerships with clients for events. They must be able to manage staff, facilities, and resources efficiently, and have a passion for sports event management.

Responsibilities

Event Management (In-Season and Off-Season):

• Plan, coordinate, and execute all NOLA Gold Rugby events, including game-day events, fan engagements, VIP receptions, and special promotions.
• Organize and oversee non-game events, such as community outreach, corporate events, and sponsorship activations.
• Collaborate with marketing, sales, and partnership teams to ensure all events meet strategic goals.
• Build and maintain strong relationships with vendors, sponsors, and external event partners.
  
  

Game-Day Operations

• Oversee all game-day operations, including staffing, facilities management, and coordination with stadium partners.
• Manage the setup and breakdown of all game-day activations, including fan zones, hospitality areas, merchandise stands, and sponsor booths.
• Ensure all aspects of the matchday experience run smoothly, from ticketing to crowd management to post-match activities.
• Lead game-day staff and ensure communication is clear between departments (security, facilities, promotions, etc.).
  
  

Collaboration & Client Management

• Work with potential clients and partners to plan and execute collaborative events, maximizing exposure for the NOLA Gold brand.
• Organize group events such as corporate outings, charity fundraisers, and community initiatives in conjunction with sponsors or local organizations.
  
  

Staff & Facility Management

• Manage and train game-day staff, ensuring all are equipped to handle event operations and provide excellent customer service.
• Coordinate with venue staff for facility use, ensuring that all operational needs are met for each event.
• Develop and implement a plan to streamline game-day operations, improving efficiency and fan experience.
  
  

Additional Responsibilities

• Ensure compliance with all local and state regulations regarding safety and crowd control.
• Manage event budgets, ensuring cost-effective solutions without compromising quality.
• Explore opportunities to expand the NOLA Gold event portfolio, including participation in local festivals, corporate events, and sports showcases.
• Lead post-event evaluations to assess success and areas for improvement.
  
  

Qualifications

• Bachelor’s degree in Event Management, Sports Management, Business, or a related field.
• 3-5 years of experience in event management, operations, or a similar role in sports or entertainment industries.
• Proven ability to plan and execute large-scale events, including budgeting and resource management.
• Strong leadership and organizational skills, with the ability to multitask and work under pressure.
• Excellent communication and interpersonal skills to collaborate with internal teams, vendors, and external partners.
• Knowledge of rugby or passion for sports is a plus.
• Flexibility to work non-traditional hours, including nights, weekends, and holidays during game seasons.
• Proficiency in event management software and tools.
  
  

Salary

Compensation Package:

Base Salary: $55,000 - $65,000 per year (depending on experience)

Bonus

Performance-Based Bonus: Up to 10-12% of annual salary based on successful event execution.

Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) eligibility after one year with the company.
• 15 days of PTO per year, plus holidays.
• Budget for continuing education and industry conferences.
• Employee discounts on NOLA Gold merchandise and event tickets.
  
  

Additional Perks

• Invitations to exclusive team events and matches.
• Flexible working hours, especially on non-game days.
• Opportunity to contribute to the growth and success of NOLA Gold Rugby and its event