Academic Counselor II

Campus Location Main Campus (Memphis, TN) Position Number 011126 Category Staff (Hourly/Monthly) Department Teacher Education Minimum Position Qualifications Bachelor’s degree in relevant area and two to five years of appropriate experience. Relevant experience may substitute for required education Special Conditions Evenings and weekend hours may be occasionally required based upon activities and needs of the Office of Teacher Education Work Schedule M-F, 8:00am – 4:30pm with evenings and weekends as may be required from time to time Posting Date 12/09/2024 Closing Date 12/20/2024 Open Until Screening Begins No Hiring Range $55,000 per year Full-Time/Part-Time Full-Time: Benefits Eligible Working Conditions While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision Additional Working Conditions Special Instructions to Applicants All applications must be submitted online at workforum.memphis.edu.

Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed.

Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview Is this posting for UofM employees only? No Positions Supervised Knowledge, Skills, and Abilities Experience in Banner Excellent written, oral and presentation skills.
Experience working in a higher education environment Good interpersonal skills, including flexibility and adaptability Ability to work with faculty and staff across multiple programs, units, departments, and with people with diverse background and experiences Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to details and accuracy.
Strong computer software and internet research skills and proficient experience with Microsoft Word, Excel, PowerPoint, Adobe Acrobat, and Outlook Exemplifies strong planning and time management skills and handles matters expeditiously Skills in independent thinking including reasoning and problem-solving Additional Position Information Benefits of Employment (Applies to full-time, non-police employees only)

Job Duties

Duties & Responsibilities Advises students on semester academic plans for enrollment, admissions criteria for the Teacher Education Program, long term enrollment strategies for staying on track, major selection based on career goals and auxiliary support services available on campus (DRS, Counseling Center, Tutoring Labs)
Duties & Responsibilities Utilizes Banner, UMdegree, Matrix, NAVIGATE, and other systems in documenting advising information, identifying enrollment information, and assisting students
Duties & Responsibilities Manages and performs duties related to improving student success and retention rates, such as Early Intervention. Assists with managing external Praxis support programs for students.
Serves on the Student Success Team for the College of Education. Audits student files before and after the start of each semester to ensure student enrollment matches student program of study to ensure students do not fall behind. Provides support and assists with hiring, training, and development of staff and Graduate Assistants in unit
Duties & Responsibilities Provides support and enrollment data to department chairs, faculty, and administrators in the respective major areas. Maintains up-to-date knowledge of University/School’s rules, regulations, policies, and procedures
Duties & Responsibilities Provides support for undergraduate recruitment activities including high school, community college and university visitations, participation in career expos, and presentations to private and campus organizations
Duties & Responsibilities Aids new students with admission and registration procedures; Assists in making decisions regarding late registrations, late drops/adds, and other matters
Duties & Responsibilities Other duties as assigned.