Repair Production Manager

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 01/31/2025

Introduction:
We are seeking a Repair Production Manager to join our Mesa Repair Center at Metso. In this role, you will oversee the Mesa repair shop production process, ensuring the right resources (machinery and personnel) to complete the projects on time in accordance with OEM standards. Collaborating with the Mesa Repairs Planners and Estimators to prepare schedules, estimate costs and prepare budgets. Drives production workflow to ensure meeting of deadlines and budget with optimum use of resources. Enforces clean and safe repair production facility incorporating lean practices.

In this position, you will report to the VP, Sales & Service, USA.

This position will be located in Mesa, AZ (US) but, we are willing to offer flexible working arrangements, including hybrid options; and this role may involve up to 15% of travel.

What you’ll do:
Responsible for Repair production operations in the Mesa Service Center including resource management, performance management and work order management.
Promote a proactive safety culture and ensure that production unit follows legislative and Metso HSE requirements.
Ensure that all production activities are conducted in accordance with Metso quality control standards, procedures, ITP’s and quality specifications together with the Quality Manager.
Ensure Repairs production activities are conducted in accordance with Metso processes, instructions and training, with a specific focus on our brand requirements, training principles, Repairs process and proper utilization of the Repairs digital tools (RMS, SAP).
Estimate and agree on budgets and schedule of repair production activities together with Mesa Repairs Planners, Estimators and Business Operations Manager.
Assess project/repair service jobs and related resource requirements.
Create, plan and organize repair service production schedules.
Ensure efficient use of resources, optimize their allocation, and maintain appropriate staffing levels for production operations. Support management to build competency and capacity as required.
Conduct ongoing production inspections, identifying areas requiring extra/rework and mitigating risks.
Monitor repair service production activities to resolve issues.
Initiate asset (machinery) maintenance and new investment requirement.
Report repair production status and estimate to complete (ETC) per repair service job.
Act as the main contact and authority for Metso with customers and any third-party vendors or subcontractors that may be employed to work on repair service projects.
Performs other miscellaneous tasks and other special projects, as required

Who you are:
4+ years’ experience in manufacturing, construction or mining related industry preferred.
Shop management experience is desirable.
Strong supervisory and leadership skills in workshop environment.
Knowledge of production management.
Knowledge of performance evaluation and budgeting concepts.
Understanding of quality standards and health & safety regulations.
Advanced organizational and leaderships skills.
A focus on achieving outcomes through effective decision-making abilities.
Strong customer service / customer satisfaction capabilities.
Skilled in establishing and maintaining partnerships within the organization, engaging in discussions, and grasping the essentials of customer preferences and market conditions.
Demonstrates a high level of expertise in product specifications, with the ability to accurately understand and utilize engineering schematics and exhibits a robust capability for mechanical concepts.
Proficient at juggling various tasks across numerous projects, adeptly arranging and assigning priorities, and sustaining productivity in a swiftly moving workplace.
Willingness to actively engage in problem solving opportunities.
High levels of motivation and a focus on results are essential.
Effective communication proficiency, along with a teamwork-oriented, interpersonal, and public speaking aptitude, for navigating interactions across various group boundaries.
Computer skills is essential – MS Office.
Proficiency in SAP or RMS will be viewed favorably

What's in it for you:
An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
Compensation and rewards - Global incentive program tied to business and performance targets.
Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in providing a flexible work environment.
A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, creative projects, and global opportunities.
Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch:
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

For additional information, please contact Marie Miller, Talent Acquisition Specialist, via email at [email protected] .

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial