Administrative Specialist II (McQueary College of Health and Human Services)

The Administrative Specialist II works in depth with programs, processes, or services that are provided by the department, in contrast to Administrative Assistants who provide administrative support services to a supervisor or for the department as a whole. The Administrative Specialist II may provide customer service requiring in depth knowledge and understanding of programs, processes, or services, administer varied or related processes, and/or provide specialized information related to programs, processes, or services provided by the department. Administrative Specialists II perform a wide variety of services and may function as clinic assistants, process and maintain records of clinical experience placements, support specified classes and training programs, process applications for admission to various programs, registrations, and course enrollments, provide support services for academic programs and events, human resource programs and processes, and academic records processes, prepare materials and arrange events, consultations, or interviews, coordinate the maintenance and use of University assets, issue permits, process parking tickets and appeals, etc Description of Primary Duties This position will serve as a member of the McQueary College of Health and Human Services (MCHHS) Student Success and Advisement Center team by providing functional administrative support duties. Job duties for the position will include: providing front office coverage for the unit, including answering and directing phone calls, scheduling advisement appointments, monitoring the Center email, supervising student workers, processing administrative requests such as major changes, and providing course overrides/exceptions; assisting with Center website updates and maintenance, assisting with Center social media activities, and assisting in the editing and creating of student-facing documents; assisting with event planning and coordination related to student success; perform other duties as assigned Minimum Acceptable Qualifications Education/Experience: A high school diploma or the equivalent and three years of general office experience or an equivalent combination of education and general office experience is required.

Skills: Keyboarding skills are required. A working knowledge of word processing and spreadsheet applications is required. A working knowledge of or the ability to learn and use database applications, the web content management system, the administrative business system or enterprise resource planning system, and other systems or applications that may be used within the University or department is required. The ability to operate and troubleshoot electronic office equipment, computers, and peripherals, maintain moderately complex filing systems and records, and make mathematical calculations is required. Effective verbal and written communication skills are required. The ability to train, assign work, and review the work of full- and part-time employees and student workers is required. The ability to maintain financial records and accounts and prepare financial reports is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: Administrative support positions are primarily sedentary. Administrative support positions require extensive keyboarding

#LI-CP1

Additional Qualifications Link to Job Description http://www.missouristate.edu/human/jobdescriptions/50854.htm Open Date 11/01/2024 Close Date (If Close Date is blank then the posting is considered open until filled) Special Instructions to Applicants The first date of consideration is December 2, 2024 and review of applications will continue until the position is filled.

If you are meeting the minimum qualifications either fully or partially with education, please attach your unofficial transcripts to your application. Please note that documents that contain passwords, digital signatures, and other artifacts such as watermarks may not convert properly. If your document contains any of these items, please print and scan the document, then upload the scanned version to your application. Official transcripts required at time of hire.