Receptionist
FOC - Henderson LLC
Are you looking to kickstart your career in the Senior Housing Industry. We are looking for someone with a positive and friendly attitude. A personable and organized individual who can handle multitasking. Someone with excellent teamwork and a love for seniors! If you believe this, is you, we'd love to meet you!
Empowering Lives, Inspiring Purpose: We envision a world where every individual discovers greater purpose and deep meaning through abundant opportunities and unwavering support, enhancing one's journey in life.
RECEPTIONIST (Part Time Needed from 9:00 am to 6:00 pm Days: Friday & Saturday)
Who you are:
The Receptionist is directly responsible for greeting visitors, monitoring the telephones, alarm, and intercom systems. The Receptionist is also responsible for typing, filing, copying, payroll, computer duties, clerical support functions and any other job duties as assigned by the administrator.
What you will do:
- Maintains continuous coverage of front desk during Assigned times.
- Arranges coverage of front desk by other Community staff for lunch and breaks.
- Answers all incoming telephone calls and directs calls to appropriate staff.
- Takes telephone messages for those staff members unable to answer incoming calls.
- Greets all visitors and assists them as needed.
- Maintains records of resident sign in-sign out.
- Monitors resident activity and alerts staff when assistance is necessary to assure resident safety.
- Monitors door alarm system in accordance with facility policy and procedure.
- Maintains and request lists for maintenance, dietary and nursing in appropriate manner.
- Operates and monitors resident call system and notifies staff of the need for assistance.
- Maintains inventory control system of all office supplies and ensures security of equipment within the business office.
- Maintains familiarity with fire safety and emergency procedures detailed in the fire and disaster plan and be able to assist in transferring residents to a safe location in the event of an emergency.
- Manages employee meal ticket and guest ticket sales.
- Perform clerical work including but not limited to typing, copying, filing, payroll, mailing, and other light office work as assigned by the administrator.
- Assures that lobby area, reception area and entry are kept clean, neat, and orderly.
- Notifies appropriate staff of unsafe situations within the building or grounds.
- Performs other tasks as assigned by any member of management.
- Orients and trains any relief desk coverage.
What you bring:
- Ability to read, write and speak English fluently.
- Ability to speak clearly on the telephone and maintain a pleasant presence and tone of voice while interacting with visitors, residents, or staff.
- Ability to type 40-45 WPM and operate computer system.
- Maintains acceptable attendance record; notifies supervisor if late or unable to work, can work flexible hours to meet the requirement of the job.
- Requires minimal supervision. Is a self-starter.
- Is accurate, dependable, neat, and thorough in assigned tasks.
- Organizes and utilizes time appropriately; sets priorities to accomplish assigned tasks.
- Displays mature behavior and attitude in speech and action; demonstrates consistently pleasant demeanor, tone of voice, supports the philosophy and approach to care used by the facility.
- Keeps resident information confidential; respects resident rights; respects privacy and right to self-determination of residents.
- Interacts in a professional manner with the public, residents, and staff; works cooperatively with administration and displays willingness to assist co-workers.
- Abides by established policies and procedures of facility. Looks for ways to improve facility functioning; keeps facility information confidential.
- Keeps the work area neat and clean; helps maintain the appearance of the facility.
- Ability and willingness to learn quickly.
Other Requirements: Clerical and telephone answering skills required. Good public relations skills.
Universal Precautions: Exposure to blood/bodily fluids is unlikely.
Physical Requirements: Performs occasional lifting, up to 30 pounds (moderate workload)
Benefits
- Health Insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Referral program
- 401(k)
- Flexible spending accounts.
- Supplemental Insurance (Pet Care Insurance/Pet Care Discounts, Discount home/auto Insurance, Accident Insurance and much more.)
- Employee Assistance Program (EAP) Benefits.
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