Night Auditor - Bottleworks Hotel

Geronimo Hospitality Management Group


Date: 2 weeks ago
City: Indianapolis, IN
Contract type: Full time
Description:

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

BOTTLEWORKS HOTEL

Built for the modern traveler, the 104-key boutique Bottleworks Hotel showcases the best of Indianapolis by weaving historic architectural features with modern hotel amenities.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the Night Auditor, you are responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel. You are responsible for the overall operations and appearance of the front desk of a hotel. You are responsible for attending to the needs of guests, especially during check-in and check-out. You are the number one, frontline person whose service determines a guest's experience.

WHAT YOUR DAY WILL LOOK LIKE

  • Greets every guest that is encountered.
  • Assist and accommodate all guest needs within your capabilities.
  • Posting of room charges, taxes and all other revenues to guest accounts.
  • Transfer charges and deposits to master accounts.
  • Verifies all account posting and balances.
  • Tracks room revenues, occupancy percentages, and other front office statistics.
  • Prepares a summary of cash, check, and credit card activities.
  • Summarizes results of operation for management. Completes proper filing and reporting of statistics.
  • Understands principles of auditing, balancing and closing out accounts.
  • Knows how to operate property management system and other front office equipment.
  • Understands and knows how to perform check-in and check-out procedures.
  • Handles and resolves guest complaints.
  • Uses proper mail, package and message handling procedures.
  • Demonstrates good communication skills.
  • Uses proper telephone etiquette.
  • Writes legibly. Sends and receives faxes and copies.
  • Performs Manager on Duty functions.

GHG24

Requirements:

WHAT IT TAKES TO SUCCEED

  • High school diploma or equivalent
  • Excellent communication skills and professional attitude
  • Effective conflict management and decision making
  • Ability to use a variety of computer applications
  • Knowledge of Opera system
  • Previous experience in customer service

MANDATORY REQUIREMENT

  • U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Barista

Starbucks, Indianapolis, IN
$16.8 per hour
2 days ago
Join our dynamic teamWe are hiring Baristas to join our team and provide world class service to guests from all over the world. As a part of the HMSHost family, you will have the chance to be a part of this exciting opportunity. The Barista creates a great experience for our customers by providing quality beverages and products, quick service...

Special Education Instructional Assistant

IEP Therapy, Indianapolis, IN
1 week ago
IEP Therapy is currently looking to hire a Special Education Instructional Assistant in the Indianapolis, IN, area for a school based IA position. We currently have the following position available for the 2024-2025 school year: FULL TIME POSITION AVAILABLE: Special Education Instructional Assistant needed for a public school district working with pre-school through high school students. Instructional Assistant Responsibilities: Reviewing...

Director, Convention & Events Management

National FFA Organization, Indianapolis, IN
1 week ago
DescriptionJOB SUMMARY:The core responsibility of this role is to act as the strategic leader overseeing the platforms and holistic event management processes for the National FFA Organization, notably the National FFA Convention and Expo. Collaborating closely with peers and teams within the FFA Programs & Events division, this position is pivotal in orchestrating the development and execution of national events...