Assistant Commercial Property Manager

Division Summary: NP Dodge Management company specializes in the management of multifamily and commercial real estate, representing over 4,000 residential homes and 2.5 million sq. ft. of medical, office, retail and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855 — NP Dodge is known for our professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology.

Job Summary: The Assistant Commercial Property Manager-Storage Facilities works under the supervision of the Property Manager and is responsible for supporting the day-to-day operations of the storage facilities assigned. Overseeing tenant relations, facility maintenance, lease administration, and overall property management to ensure efficient operations, tenant satisfaction, and maximum occupancy.

Essential Functions:

· Demonstrates the Company core values.

· Act as the first point of contact for tenants, addressing inquiries, concerns, and requests in a timely manner.

· Assist in handling lease agreements, renewals, and move-in/move-out and Auction processes.

· Ensure that tenants are aware of facility policies, rules, and regulations.

· Help resolve any tenant disputes or issues with professionalism and attention to detail.

· Prepare and process lease documents, ensuring accuracy and compliance with company policies.

· Assist with leasing efforts by providing tours of the facility and highlighting available units.

· Help track lease renewals and coordinate follow-ups with tenants for timely renewals or terminations.

· Coordinate routine maintenance, repairs, and cleaning of the storage facility grounds and units.

Along with property inspections and inventory of equipment, supplies and furniture

· Perform regular property inspections to ensure cleanliness, security, and adherence to safety standards.

· Report maintenance issues to the Property Manager and coordinate with vendors for timely repairs.

· Oversee contractors and vendors on-site, ensuring that work is completed to the required standard.

· Maintain accurate records of tenant information, lease agreements, and financial transactions.

· Process rent payments, track delinquencies, and assist with rent collection efforts.

· Assist with budget preparation, tracking of expenses, and ensuring cost-effective operations.

· Prepare weekly, monthly reports on property performance, including occupancy rates, tenant activity.

· Support the marketing and advertising efforts for the facility to attract potential tenants.

· Maintain high occupancy rates by following up on leads and promoting available units.

and follow up on delinquent accounts, daily calls, emails etc.

· Provide recommendations on promotional activities and market trends to improve tenant retention and attraction

· Monitor facility security systems, including cameras, gates, and access controls, to ensure tenant safety.

· Assist with enforcing facility security policies and address any safety concerns that arise.

· Coordinate emergency responses

· Reasonable and reliable attendance and timeliness when reporting to work and completing work.

Education/Experience/Qualifications:

· High school diploma or equivalent.

· Prior customer service, sales or property management experience.

Required Skills / Abilities:

· Excellent communication and interpersonal skills.

· Strong customer service, de-escalation and problem-solving skills.

· Ability to effectively manage a schedule and prioritize tasks.

· Self-driven and results-oriented.

· Proficiency with Microsoft Office – Outlook, Excel, Word, and PowerPoint.

· Detailed orientated and highly organized.

Special Requirements/Physical Requirements:

· Requires the ability to withstand physical activity and navigate the property to include; walking, lifting, sitting, bending, twisting, climbing, reaching, flexibility, mobility and standing for extended periods of time. Ability to use power tools

· Maintaining a valid driver's license and reliable transportation for daily deposits and marketing efforts.

· Ability to regularly work in weather conditions (heat, rain, snow, ice, etc.).

EEO / AAP Statement: NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to race, color, religion, sex, national origin, age, marital status, political beliefs, disability, or history if disability (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person