Program Associate

Essential Functions of the position are detailed below and include any physical requirements checked below:

• Answers a high volume of calls, takes messages and relays information as appropriate
• Complies with all Agency and Program policies, and applicable laws related to confidentiality
• Confirms appointments by contacting the clients in advance as assigned
• Greets all clients and visitors with a professional and warm tone
• Provides receipts for all money order transactions; Balances receipt book daily; Provides a monthly report on all money order transactions; Prepares check requests
• Schedules and arranges meeting space
• Assists the Program Director in completing quarterly reports and other tasks as assigned
• Prepares correspondence as assigned; Ensures the daily distribution of client satisfaction surveys and gathers completed surveys
• Orders office supplies
• Maintains an organized work environment

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

Kneel and move from sitting, bending, kneeling, or standing multiple times a day
Push and pull objects up to pounds
X Climb up and down up to 3 flights of stairs at a time
X Lift up to 10 pounds
Additional Requirements:

Other Requirements: Comply with program and/or Agency requirements related to:
X Background check, including any program specific requirements
Physical examination
Drug Testing
TB Testing
Driver's License and reliable transportation
Agency-specified automobile insurance
Additional Requirements:

Immediate Supervisor: Program Director Immigration and Naturalization

Directly Supervises: NA
Indirectly Supervises: NA

Education and Experience Requirements:

Relevant Education
Preferred: Bachelor's Degree
Minimum: High School

Relevant Experience
Preferred: 3 Years
Minimum: 5 Years

Certification/Licensure

Preferred:

Minimum: