Delivery Driver/VMI Coordinator

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions, and receive rewards for your hard work.

This position will be located in: Bismarck, ND

Job Summary

Coordinates the Vendor Managed Inventory (VMI) programs for the BSE customers ensuring effective implementation and quality processes for unique, customer specific services. Coordinates VMI Warehouse, job boxes, job trailers, and vending machines. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States’ products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Performs the appropriate SAP functions to ensure the warehouse and deliveries run efficiently and accurately. Coordinates activities associated with the inventory process.

Responsibilities

Essential Functions

• Coordinates the VMI program with a clear vision of the VMI concept.
• Coordinates with the customer and branch on all additions, changes, and deletions to the VMI programs.
• Upon proposal approval, works closely with our customers to transition inventories and implement programs.
• Ensures accurate communication, follow-through, and documentation of VMI projects and processes using specific project management tools.
• Maintains minimum and maximum inventory levels.
• Monitors the overall quality of BSE’s VMI performance in serving key customer goals.
• Promotes and builds customer service through teamwork with Account Managers.
• Coordinates the VMI warehouses, job boxes, job trailers, and vending machines.
• Responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with BSE, our vendors and/or any government standards.
• Performs the appropriate SAP functions to ensure the warehouse and deliveries run as efficiently and accurately as possible.
• Coordinates activities associated with our inventory process.
• Communicates with internal and external customers on orders, inventory, and deliveries, etc.
• Works closely with Border States’ sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
• Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinate deliveries and follow-up on customer inquiries, as required.
• Provides timely follow-up on customer technical inquiries and requests.
• Actively participates in the marketing and sale of Border States’ products and services.
• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Provides input to BSE personnel on customer needs or concerns regarding pricing, inventory, products, competition and procedures.
• Works closely with customer, branch, and corporate personnel to achieve successful results.
• Ensures order processes for standard orders and consignment processing.
• Inputs internal and external consignment field data and target quantities.
• Performs the duties of the Warehouse Associate.

Non-essential Functions

• Responsible for the security and maintenance of the building and grounds of the VMI Warehouse, job boxes, job trailers, and vending machines, so the property is neat and safe within BSE and government standards.
• Establishes bar code set-up and labeling for customer inventory.
• Creates customer labels.
• Develops recovery and cross-reference of SAP data to customer material numbers and descriptions.
• Maintains Open Order Reports, Billing Block Reports and other reports deemed necessary on a consistent basis.
• Other duties as assigned by supervisor or designate.

Qualifications

• Minimum of a two-year business/trade degree or the equivalent in work experience.
• Minimum of two years of prior warehouse distribution and/or city desk experience preferred.
• Good knowledge of electrical products or systems preferred.
• Prior experience operating a forklift is preferred.
• Ability to read, write and speak in English required.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email, SAP, SupplyTrax, and Secura Stock software preferred.

Skills and Abilities

• Excellent interpersonal, written and verbal communication, and reading.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Floor to Waist:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101 + lbs. - Occasionally
• Above Waist Lift:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting - Frequently
• Standing - Frequently
• Walking - Frequently
• Bending/Stooping - Occasionally
• Crawling - Occasionally
• Climbing/Walking Stairs - Occasionally
• Reaching - Frequently
• Crouching/Squatting - Occasionally
• Kneeling - Occasionally
• Balancing - Frequently
• Repetitive Motion - Occasionally
• Trunk Rotation - Occasionally
• Pushing/Pulling - Occasionally
• Handling - Continuously
• Fingering - Frequently
• Talking - Occasionally
• Driving - Frequently
• Desk Work - Frequently
• Use of tools - Frequently
• Hearing - Continuously
• Exposure - Frequently
• Travel - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and demonstrating extraordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same, and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness, and flexibility to outperform all others.

Values As a Border States employee-owner, you’re responsible for living our mission, service philosophy, and service standards.

Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards Border States employee-owners are competent, accurate, responsive, and engaged.

Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace