Storeroom Clerk

JOB OVERVIEW:

Responsible for the efficient operation of the hotel Storerooms. The Storeroom Clerk will receive, store and issue the Storeroom’s inventory ensuring that all requisitions are accurate and complete.

REPORTS TO: Storeroom Manager, Purchasing Manager.

SUPERVISES: N/A.

WORK ENVIRONMENT:

Purchasing/Receiving Offices, hotel Storerooms, Refrigerators and Freezers.

Job involves working:

• under variable temperature conditions (or extreme heat or cold).
• under variable noise levels.
• outdoors/indoors.
• around fumes and/or odor hazards.
• around dust and/or mite hazards.

KEY RELATIONSHIPS:

Internal: Purchasing/Receiving Department, Accounting, Department Managers, Executive Committee Members and hotel staff.

External: Hotel guests/visitors, vendors and contractors, corporate staff, other Peabody Hotels’ staff.

ESSENTIAL JOB FUNCTIONS

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

• Maintain positive guest relations at all times.

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

• Maintain complete knowledge of property management system and manual procedures.

• Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.

• Open storeroom.

• Check refrigeration temperatures.

• Issue stock.

• Rotate stock.

• Store: dry food goods, meat, fish, poultry, produce, dairy, beverages, paper supplies, guest supplies, stationery, silver, glassware, china, linen, and cleaning supplies in designated areas.

• Maintain storeroom maintenance.

• Assist in inventory as directed by Supervisor.

• Secure storeroom.

• Ability to carry out all safety and emergency procedures (i.e. fire, crowd control, inclement weather or bomb threats).

• Ability to properly maintain and operate electronic equipment (i.e. calculators, telephone, computers and printers).

• Ability to interact with guests and other associates in a courteous, empathetic and discreet manner.

• Ability to perform basic arithmetic including use of percentages.

• Ability to read and write effectively, including maintaining filing system and logs.

• Ability to record all food and equipment temperatures.

• Ability to operate and receive certification for operating electric pallet jacks in accordance with OSHA requirements.

• Ability to follow HAACP standards on food handling safety.

• Ensure daily filing and delivery of requisitions for all F&B outlets and general requisitions for all non-food departments.

• Organize all stockrooms (i.e. stocking shelves) by rotating all food items and putting dates on all items coming into stockrooms.

• Keep all stockrooms neat and clean at all times.

• Perform inventories on a monthly and weekly basis for control purposes.

• Perform any duties assigned by supervisor.

SECONDARY JOB FUNCTIONS

• Assist with other Purchasing/Receiving job functions as assigned.

• Document maintenance needs on work orders and submit to Manager/Supervisor.

QUALIFICATIONS

Essential:

• High school graduate.

• Fluency in English, both verbal and written.

• Provide legible communication and directions.

• Compute basic mathematical calculations (add, subtract, multiply and divide numbers).

• Ability to:

• perform job functions with attention to detail, speed and accuracy.

• prioritize, organize and follow up.

• Be a clear thinker, remaining calm and resolving problems using good judgment.

• follow directions thoroughly.

• understand guests’ service needs.

• work cohesively with co-workers as part of a team.

• work with minimal supervision.

• maintain confidentiality of guest information and pertinent hotel data.

• satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner.

• maintain regular and punctual attendance.

• adhere to Peabody grooming standards.

• exemplify Peabody Service Excellence.

Desirable:

• College degree.

• 2 years Storeroom experience.

• Experience with computers, calculators or word processors.

• Experience in Hospitality Industry in similar position.

• Previous guest relations training.

PHYSICAL ABILITIES

Essential:

• Exert physical effort in transporting carts up to 500.

• Endure various physical movements throughout the work areas on a continuous basis.

• Reach up to 6 feet.

• Remain in stationary position for extended periods throughout work shift.

• Ability to constantly transfer inventory up to 75 pounds, including setting and storing in overhead areas.

• Ability to move freely within work areas.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.