AVP of Client Services

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

We are looking for an AVP of Client Services to join our team and lead the charge in building long-lasting relationships with our top-tier clients. As an AVP, you will oversee a talented team that manages 20-25 projects per direct report, with a total revenue of $10-15M. Your leadership and client-focused strategies will drive growth, strengthen partnerships, and ensure client satisfaction across BairesDev’s portfolio.

What You’ll Do:

• Build and maintain exceptional client relationships that drive revenue growth and retention across BairesDev.
• Serve as a client champion, ensuring the highest levels of service and partnership while identifying growth opportunities.
• Lead and mentor a team of direct reports, promoting client retention, driving their growth, and guiding them in managing a portfolio of large-scale projects.
• Identify and analyze opportunities for client growth using a consultative approach and strong analytical skills.
• Work closely with cross-functional teams to ensure client needs are met and exceeded, aligning BairesDev’s solutions with business objectives.

What We’re Looking For:

• 9+ years of experience in a senior client services role, with proven success in managing client relationships at the executive level.
• 4+ years of experience leading teams and developing talent.
• Strong background in the IT or technology services industry.
• Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
• Advanced level of English.

What we offer:

• Work-from-home hardware setup

• Flexible hours - make your schedule

• PTO
• An excellent compensation package, including base salary and commissions — well above the market average
• Healthcare coverage (Vision and Dental)
• Life Insurance
• 401K Plan
• Strong sales operations, and travel & events coordination teams within the company to support your role
• You can grow at the speed of your learning curve
• Diverse and multicultural work environment
• An innovation-driven environment that provides the support and resources for its professionals to thrive

Apply now!

Join a global team where your unique talents can truly thrive!