City Desk Representative

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Arlington, VA

Job Summary

Supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of “stock outs”, and maintains assigned inventory stock locations.

Responsibilities

Essential Functions

• Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
• Maintains a clean, safe and well-stocked City Desk display area.
• Displays specials and other promotional items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
• Abides by all safety requirements including wearing the required PPE gear.

Non-essential Functions

• Participates in the marketing planning and strategizing for BSE product lines, as needed.
• Participates in the implementation and success of marketing plans, as required.
• Attends sales meetings as required and keeps current on new products and applications.
• Assists with receiving, shipping and other warehouse associate functions, as required.
• Ensures all batched managed material is labeled accurately and inventoried, as needed.

Qualifications

• Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
• Minimum of one year of prior warehouse, city desk and/or sales experience with good knowledge of electrical products or systems preferred.
• Requires the ability to read, write and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email and SAP software.

Skills and Abilities

• Excellent interpersonal, written and verbal communication, reading skills
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Lift and carry requirements:

• Lift from Floor to Waist:
  • <10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Occasionally
• Above Waist Lift:
  • <10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • <10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • <10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

• Sitting: Not at all
• Standing: Frequently
• Walking: Continuously
• Bending/Stooping: Occasionally
• Crawling: Not at all
• Climbing/Walking Stairs: Occasionally
• Reaching: Frequently
• Crouching/Squatting: Occasionally
• Kneeling: Occasionally
• Balancing: Frequently
• Repetitive Motion: Occasionally
• Trunk Rotation: Occasionally
• Pushing/Pulling: Occasionally
• Handling: Continuously
• Fingering: Frequently
• Talking: Continuously
• Driving: Occasionally
• Desk Work: Continuously
• Use of tools: Frequently
• Hearing: Continuously
• Exposure: Frequently
• Travel: Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extraordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company.

Values Our mission, service philosophy, and service standards are the foundation of our culture as employee-owners.

Equal Opportunity For All We value the diversity of all our employee-owners and are an equal opportunity employer.

Drug Free/Smoke Free workplace