Student Affairs Specialist

Winston-Salem State University


Date: 3 days ago
City: Winston-Salem, NC
Contract type: Full time

Position Details

Position Classification Title Administrative Specialist/Program Coordinator

FLSA Exempt

Position Class 80427

Position Summary

The position serves as a central point of contact for student support within the Division of Nursing by managing admissions, data collection on enrollment, retention, and completion, and keeping the dean informed of trends. Responsibilities include assisting with student clearance for clinicals and graduation, providing summer advising, supporting international students, participating in recruitment events, and responding to inquiries. The role involves coordinating events and activities to foster community and belonging.

Program Management

  • Point of contact for admission processes, i.e., applications, committee reports, communications, etc.
  • Assist leadership with grants and other scholarship management.
  • Works closely with the DON leaders to monitor grants and scholarship availability, ensuring allocation per guidelines.
  • Utilize Banner, Slate, and other electronic databases for inputting, processing, and reporting program and student data.
  • Monitor and process admission and graduation processes, including graduation clearance.
  • Provide requisite program and student data to constituencies.
  • Assist in developing, maintaining, and updating program information, policies, procedures, etc.

Customer Service

  • Provides exemplar customer service to students, faculty, staff, and other constituencies.
  • Represents the OSA during recruitment, information sharing, and other student-related events.

Information/Records Administration

  • Establish and maintain student files.
  • Monitor program and student records and files.
  • Generate programmatic reports for accrediting bodies and other constituencies as required.
  • Compiles, retrieves, and manages data in an organized manner.
  • Provide regular updates to the Deans, Chief Nurse Administrator, and Chairs.

Performs other duties as assigned by the Dean(s) of the School of Health Sciences.

Position Information

Position Number 001166

Working Position Title Student Affairs Specialist -SOHS

Appointment Type Permanent Full-Time

Appointment Length 12 months

Department Required Skills Bachelor’s degree or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education

  • Student Support Expertise
    • Demonstrated experience in student advising, recruitment, and support services.
    • Familiarity with diverse student populations, including international students.
    • Ability to coordinate events fostering community.
  • Administrative and Data Management
    • Proficiency in software like Banner, Slate, and student data systems.
    • Experience with managing student records, including clinical clearance.
    • Strong skills in data collection and reporting for accreditation purposes.
  • Customer Service Excellence
    • Proven ability to deliver high-quality service to students and faculty.
    • Skilled in representing an institution at recruitment events.
    • Effective communication skills to build relationships with various constituencies.
  • Program Management and Coordination
    • Experience with admissions processes, scholarship management, and graduation analysis.
    • Ability to develop and evaluate standard operating procedures (SOPs).
    • Knowledge of grant management and scholarship allocation processes.
  • Technology and Reporting Proficiency
    • Advanced knowledge of databases for managing admissions and program reporting.
    • Expertise in creating data-driven reports for stakeholders, including accrediting bodies.
    • Familiarity with systems for managing immunization tracking.
  • Commitment to Vision and Mission
    • Alignment with WSSU’s strategic plan and commitment to health equity and student success.
    • Ability to collaborate with partners to achieve organizational goals.
  • Additional Skills and Qualifications
    • Master’s degree preferred.
    • Experience in higher education, particularly in a School of Nursing or Health Sciences.
    • Proven organizational and multitasking abilities in a fast-paced environment.

    Posting Details

    • Internal Posting Only: No
    • Time Limited Position: No
    • Appointment Length: 12 months
    • Salary: Commensurate with education and experience
    • Open Date: 12/09/2024
    • Close Date: 12/30/2024

    Special Instructions Summary: A criminal background check will be conducted prior to employment offer. Resumes will not be accepted in lieu of completing an electronic application. Your application will not be complete until you receive an online confirmation number.

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