Spine Surgery Scheduler

The Spine Surgery Scheduler helps schedule our guests for their spine procedures at Black Hills Surgical Hospital. Must be able to deal with a wide variety of tasks and responsibilities with minimal supervision while maintaining a pleasant decorum and accuracy. The ideal candidate will excel at providing exceptional customer service to both our guests and practitioners.

Convenient Monday through Friday 8am to 5pm schedule.

Prior experience in a healthcare setting is helpful. Previous scheduling experience highly preferred.

Education/Experience

• High school graduate or possession of a GED Certificate.

Special Skills

• Strong interpersonal, communication and accuracy skills required.
• Must demonstrate proficiency in computer-based word processing, excellent typing and spelling.
• Familiarity with CPSI and Intergy strongly preferred.
• Ability to operate office equipment, including fax, copier, etc.
• Strong organizational, attention to detail and accuracy skills required.
• Knowledge of medical terminology strongly preferred.
• Knowledge/experience in surgery scheduling strongly preferred.
• Ability to be able to multitask, maintain a pleasant decorum and accuracy.
• Ability to perform with appropriate decorum in a small office & focus on the work of scheduling & delivery of exceptional customer experience.
• Ability to think outside the box and get to a “yes solution” for our guests and/or customers.

Physical Abilities

• High stress frequently. Sits most of the day. Occasional bending and reaching involved. Pleasant telephone voice and personable countenance.

Mental Abilities

• Must be able to deal with a busy hectic environment with frequent interruptions while maintaining accuracy. Must be able to comprehend policies, patient records, physician’s orders, procedures and guidelines.

Dexterity

• Frequent repetitive motions of hands/wrists involved.

Working Conditions

• Will be working in a clean, well-lit, area.

Hazards and Risks

• Indirect patient contact with possible exposure to communicable disease. Exposure to computer screen.