Case Manager

Job Title: Case Manager, Downtown FSP

Report to: Program Manager

Location: Wellness Center, 345 S. San Pedro Street, LA, CA 90013

Schedule: Monday- Friday 8am-4:30pm

Status: Full-Time, Non-Exempt (hourly), Non-Management

Benefits: Medical, Dental, Vision, Retirement Planning (403b), etc.

Summary

The Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 4 and 5. With the support of and in partnership with the FSP team, the Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services.

Duties and Responsibilities:

• Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment
• Conduct screening interviews, complete housing documentation, and coordinate clients’ move-in with the housing authority, property managers
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing
• Encourage and promote an environment that is strength based to assist clients in meeting their individual goals
• Identify appropriate permanent housing options for clients, such as, subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities
• Assist clients with surveying rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits
• Advocate for clients with prospective landlords and the housing authority
• Document all services provided to the Department of Mental Health and agency standards
• Outreach to community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities
• Actively participate in staff meetings and trainings
  
  

Qualifications:

• Bachelor’s degree in related field, or an equivalent combination of education and experience
• Extensive experience working with chronically homeless clients and/or homeless veterans
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
• Current, valid California Driver’s License with an acceptable driving record
• Able to work effectively with a wide range of constituencies in a culturally competent manner
• Strong interpersonal and team building skills
• Able to work with and lead community groups and volunteers
• Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
• Knowledge of Public Housing Authority and Housings subsidy preferred (Section 8, Shelter Plus Care, VASH)
• Minimum 30 WPM typing speed preferred
• Prior advocacy or academic experience in housing and/or homeless services preferred
  
  

Work Environment

• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day
  
  

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected
• Collaborate
  
  

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.  

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates
• Corporate Discounts
  
  

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