Victim/Witness Program Specialist

Job Description

Maintains cases that require court related counseling and coordinate the criminal court process with victims and witnesses to include interviews, court appearances and crisis intervention. Serves as liaison between victims, witnesses, and the criminal justice system; serves as a crisis counselor. Provides transportation to victims and witnesses; escorts victims and witnesses to court. Provides information to victims and witnesses on significant developments in the investigation and adjudication of the cases in which they are involved to include explanations of the steps in the process. Produces and distributes written materials. Attends staff, committee, and other professional meetings to exchange information. Performs other related duties as assigned.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENTS: Requires a bachelor’s degree or any equivalent combination of education and experience in law, sociology, psychology, or a closely related field. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/educational standard, this class requires a minimum of one year of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

• Standing: Occasionally- Up to 1/3 of the time.
• Sitting: Frequently- From 1/3 to 2/3 of the time.
• Walking: Frequently- From 1/3 to 2/3 of the time.
• Lifting: Rarely- Less than 1 hour per week.
• Lifting Amount: Exerting up to 10 lbs
• Carrying: Occasionally- Up to 1/3 of the time.
• Carrying Weight: Exerting up to 10 lbs
• Pushing/Pulling: Rarely- Less than 1 hour per week.
• Pushing/Pulling Weight: Exerting up to 10 lbs
• Reaching: Occasionally- Up to 1/3 of the time.
• Handling: Rarely- Less than 1 hour per week.
• Fine Dexterity: N = Never
• Kneeling: Rarely- Less than 1 hour per week.
• Crouching: N = Never
• Crawling: N = Never
• Bending: Rarely- Less than 1 hour per week.
• Twisting: N = Never
• Climbing: N = Never
• Balancing: N = Never
• Vision: Continuously- 2/3 or more of the time.
• Hearing: Continuously- 2/3 or more of the time.
• Talking: Continuously- 2/3 or more of the time.
• Foot Controls: N = Never

Machines, Tools, Equipment and Work Aids Used

Fax, Copy, Scan, Telephone and Email

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

• Time Pressures: Frequently- From 1/3 to 2/3 of the time.
• Emergency Situations: Rarely- Less than 1 hour per week.
• Frequent Change of Tasks: Occasionally- Up to 1/3 of the time.
• Irregular Work Schedule/Overtime: Occasionally- Up to 1/3 of the time.
• Performing Multiple Tasks Simultaneously: Frequently- From 1/3 to 2/3 of the time.
• Working Closely with Others as Part of a Team: Occasionally- Up to 1/3 of the time.
• Tedious or Exacting Work: Rarely- Less than 1 hour per week.