National Account Executive

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is responsible for the overall management of a book of business of large, strategic customers. The National Account Executive role is accountable for the maintenance, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts with integrated Medical and Pharmacy business.

If you are located in the Central Region or West Coast, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities

• Take lead role in pharmacy relationship and strategy development for existing OptumRx pharmacy clients to achieve retention, profitability and satisfaction objectives
• Define customer needs to enable company to differentiate and position for retention and growth
• Understand the competitive landscape and effectively position pharmacy management programs, participating as account management lead for pharmacy in best and final meetings, industry forums, broker and consultant meetings
• Organize internal resources as necessary to support pharmacy growth and retention for existing clients
• Channel customer needs and expectations into the larger organization's priorities initiatives and services
• Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
• Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 5 + years of client facing management experience in the PBM, healthcare industry, Health Plan, Pharmaceutical company and / or pharmacy consulting experience
• 5 + years of experience working with large employer and/or health plans. Demonstrated knowledge and experience working with employer benefit consultants
• 5 + years business development / account management experience, preferably National Accounts, managing complex client benefit offerings
• 3+ years of new and existing client implementation experience
• Travel up to 25-35%
• Based on Central Region or West Coast
  
  

Preferred Qualifications

• Experience working with Pricing and Contracts
• Working knowledge of business planning and financial / underwriting acumen
• Excellent communications and interpersonal skills (internal/ external)
• Solid influence, collaboration and listening skills
• Solid relationship management, leadership and strategic skills
• Proven ability to navigate an often ambiguous and complex organization to resolve customer issues
• Solid negotiation and leadership skills
• Ability to create a strategic vision and plan its implementation
• Team player
• Excellent verbal, written and presentation skills
• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
  
  

California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.