Operations Assistant

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers, and specialty toppings, our products are used in homes, restaurants, and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.

Purpose Statement

The Administrative Assistant acts as receptionist and provides administrative support services within a team environment for the plant.

Key Accountabilities and Outcomes

• Provides timely and accurate completion of all assigned reports, presentations, manuals, etc.
• Complete weekly attendance reports and update attendance tracking sheet
• Manages special projects as assigned providing coordination as needed and ensures timelines are met.
• Provides administrative duties to include typing, telephones, filing, faxing, distributing correspondence, etc.
• Greets all visitors courteously, determines their needs and pages whomever they are to see. Ensure all visitors have signed in and completed the necessary paperwork.
• Assist associates to complete computer-based tasks such as the New Hire Wizard and signing up for insurance benefits
• Create signs, labels and TMP recognition
• Manage badge entry including issuing, disabling, and editing access levels of the badges.
• Act as backup for Warehouse to assist trucking companies with delivery appointments.
• Operates two-way radio to contact the Staff.
• Maintains adequate inventory of office supplies and manages purchasing of office supplies as needed.
• Manage UPS system (Worldship), prepare labels and ensure packages are shipped in a timely manner
• Manager uniform vendor relationship including ordering new uniforms and confirming separated associates are removed from the invoice
• Maintain list of changing room lockers and clean out lockers of separated associates
• Maintains plant and office bulletin boards in an up-to-date and legal compliance manner.
• Works with department heads to coordinate associate milestones and saying goodbye events
• Maintains Backing Up Engagement Recognition oboard
• Trains Associates on phone system, sets up mailboxes for voicemail, assigns extensions and provides updates to phone extension lists.
• Maintains greeting system on automated attendant.
• Coordinates meeting resources such as assigning/scheduling meeting rooms, organizing A/V requirements and gathers materials.
• Key contact person for vendors of Associate uniforms, vending, or other supplies.
• Places orders needed and tracks status of vendor service.
• May be required to serve as back-up to AP Finance and/or Payroll Clerk and will be cross-trained in these functions as necessary.
• Performs other related responsibilities as needed to support Rich Products Corporation Business Objectives.

Knowledge, Skills, and Experience

• Position requires a minimum of 3 years administrative experience and 1-3 years of experience in a payroll administrator position. A 2-year Secretarial Science Degree is desirable and would be considered beneficial.
• Excellent written and verbal communication skills with a professional demeanor.
• Expert knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook, etc.) is expected. Individual must be a fast learner and able to assimilate new software, procedures, and techniques as they are constantly introduced into this environment.
• Must be able to handle multiple assignments concurrently, possess excellent organizational and time management skills, and be able to function in a fast-paced environment.
• Individual must possess the maturity to deal with matters of a highly confidential nature.
• Must possess a high level of interpersonal skills to facilitate constant interaction with a wide variety of personalities and management styles.
• Also, the ability to maintain focus on assigned tasks in spite of constant interruptions by telephone and personal contact is an essential component of the position.
• Will need to be able to work effectively with others, both within the company and outside the company, to accomplish administrative duties.

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$25.00 - $28.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at [email protected] if you need assistance completing this application or to otherwise participate in the application process.