Implementation Consultant

Overview

Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax . We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.

Your FAST career has a meaningful and lasting social impact. FAST offers a collaborative in-office problem-solving environment.

Much of the work at FAST happens on our client sites as part of our product implementations. Individuals who understand the technical aspects of system implementation as well as the business needs of our clients fill these positions. Employees participate in the full project lifecycle, from requirements-gathering through production support. Implementation Consultants should have strong technical and communication skills, enabling them to interact with clients and detail system functionality.

Qualified candidates will join one of our locations and work fully in-office. All candidates should be flexible in regard to work location and comfortable working on site with clients.

Responsibilities

• Consult with agencies to understand their business needs and how to implement the FAST software to best serve their customers.
• Demonstrate confidence while clearly delivering information at both a high level and a technical level when applicable.
• Work with your team to problem-solve and respond quickly to changing project requirements and customer needs.
• Identify and investigate complex issues to make decisions and develop solutions.
• Configure client-specific functionality to meet each agency’s unique requirements that go beyond our out-of-the-box functionality. This configuration is performed using FAST tools within the software’s user interface, as well as either VB.Net or C#.
• Create and modify SQL queries to efficiently retrieve data from a relational database.
• Implement new features and navigate them through testing and deployment.
• Maintain confidentiality and adhere to company policies along with all relevant laws when exposed to protected client information.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Mathematics, or Engineering (graduates from all areas of study with technical training or experience will be considered)
• 3.0 minimum GPA
• Experience in a .NET or similar development environment
• Exposure to SQL in Microsoft SQL Server, Oracle, PostgreSQL, MySQL, or a similar database management system
• Openness to relocating every 2-3 years, on average, to different project locations (both starting and subsequent locations) throughout the US with relocation assistance
• Excellent written and verbal communication and interpersonal skills are critical—charismatic people person with the ability to talk to anyone and comfort working in an ever-changing, fast-paced environment
• Strong sense of personal ownership and pride in your work
• Ability to work independently, as well as contribute significantly in coordination with a team
• Enthusiasm to take on challenges, be curious, grow, and learn from others

FAST Benefits

• Throughout your career, you will be rewarded through our merit-based pay structure, 401(k) matching program, and performance based bonuses.
• Our exceptional benefits package includes coverage for FASTies and their families. Health, dental, and vision insurance are 100% employer-paid, providing the peace of mind of top coverage without financial burden.
• Sabbatical program, known as the FAST Pause. This program provides you with a month of paid leave to pursue your passions and recharge in any way you would like.
• We provide paid parental leave.
• We provide paid holidays, as well as vacation and sick time.
• Bonus time compensation values your work and efforts.
• Our gift matching program matches annual volunteer hours or monetary donations.
• Team-building activities are offered throughout the year.
• Work where you live; live where you work! Relocation provides the opportunity to explore new communities and cultures. You are not moving on your own—the FAST Relocation team coordinates and assists you through each stage of your move.
• Make a difference by driving meaningful and positive change in government agencies.

Pay Range

USD $90,000.00 - USD $95,000.00 /Yr.