Registrar - Patient Registration

LUTHERAN HOSPITAL


Date: 18 hours ago
City: Fort Wayne, IN
Contract type: Full time

Job Details

  • Location
    Fort Wayne, IN
  • Hours
    Full Time

Job Description

Job Summary

Under the leadership of assigned Patient Access management, receives, collects and records information from patients in order to complete registration for hospital services. Coordinates admissions process and communicates with physician offices, nursing and other service areas to promote timely and accurate registration process. Verifies insurance benefits, documents pre-authorization/pre-certification when necessary, assesses need/eligibility for financial assistance, and collects applicable co-pays and/or deductibles. Provides support in assisting patients and family members with resolution of all their financial needs by establishing payment arrangements or financial assistance determination. This includes partial payments, payment-in-full settlements, Medicaid eligibility assistance and charity application processing. Promotes patient satisfaction, follows community cares standards serving as a liaison on behalf of hospital and patient.

Minimal Acceptable Job Qualifications

Registration/Certification/Licensure: none

Experience: Course work or training in basic computer keyboard use. One year of work experience which includes performing financial transactions in a healthcare setting or a minimum of three years of customer service experience required. Prior patient admitting, managed care, patient billing, or contracting experience is a plus but not required.

Education: Minimum of a high school graduate or equivalent (GED); additional coursework a plus

Job Knowledge & Skills:

Demonstrates working knowledge of the English language, verbal and written; working knowledge of medical terminology within one year of hire date.

Requires well developed organizational skills and basic office operations including filing alphabetically and/or chronologically to assure appropriate documentation and follow through to meet the patient and department needs.

Demonstrates strong interpersonal, verbal and written communication skills in order to interact effectively with all customers in a variety of situations. Demonstrates skills to evaluate a variety of patient situations and make timely decisions, independently or with appropriate assistance.

Demonstrates ability to work in a fast-paced deadline oriented environment where proven ability to meet deadlines and constant communication are required.

Requires skills to create an atmosphere that promotes professionalism yet caring and empathy to the individual so that the customer has confidence in the organization’s ability to resolve the need.

Requires working knowledge to complete data entry accurately and review financial data to assist the patient and family in the patient advocate role.

Demonstrates working knowledge of Microsoft Office Suite.

Equal Employer Opportunity

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Extrusion Operator

Mitsubishi Chemical Advanced Materials, Fort Wayne, IN
$22.01 - $28.21 per hour
1 week ago
Title: Extrusion Operator Group Company: Mitsubishi Chemical Advanced Materials Location: Fort Wayne, IN Employment Type: Full time Group Company: Mitsubishi Chemical Advanced Materials Mitsubishi Chemical Advanced Materials is a leading global manufacturer of high-performance thermoplastic materials in the form of semi-finished products and finished parts. The company has locations in 20 countries and more than 2,800 employees. Its specialty engineering...

Operations Manager

HGi/HwPAH Management, Fort Wayne, IN
1 week ago
Operations Manager Job Description FSLA: Exempt Reports to: General Manager Job Description At PAH Management, an Operations Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction while maintaining the integrity of the hotel. Responsibilities will include but not be limited to: Provide leadership and oversight of hotel 0perations. Ensure Safety Compliance in...

Water/Wastewater Operations Specialist

Fleis & VandenBrink, Fort Wayne, IN
3 weeks ago
F&V Operations & Resource Management (FVOP) assists municipal, industrial and commercial clients by providing water and wastewater treatment plant operation services. Working with the owner, we provide expert operation, maintenance and asset management for public and private systems.We are currently looking for a talented individual to join our team as a Water / Wastewater Operations Specialist for the Fort Wayne,...