Records Clerk

The Military/Veterans Program Records Clerk is an indispensable member of the team, their expertise in maintaining accurate administrative records and offering guidance on various benefits available to military students is instrumental and often the key to the student’s academic and career success.

Benefits

• NC State Health Plan
• NC State Retirement Plan
• Paid Leave
• Paid Holidays
• Cafeteria Plan (IRS Code Section 125)
• Educational Benefits
• Longevity
• TRICARE Supplement Benefits

Duties

• Participate in student registration activities, both on and off-campus; provide information and assistance to students regarding the registration process, financial aid eligibility, forms, deadlines, and requirements.
• Participate in the researching of complex problems and discrepancies in records, transcripts, and course schedules.
• Prepare weekly, monthly, and term class enrollment and attendance reports.
• Explain College policies and procedures relating to the office to which it is assigned to College staff, students, and/or the general public.
• Review and evaluate completeness of files and records; request information as needed.
• Respond to difficult requests for information and act as liaison to other College departments and divisions.
• Perform special projects and assignments as needed.
• Compose and type routine office correspondence, memoranda, and statistical reports.
• Perform related duties as assigned.

Minimum Qualifications

Completion of a twelfth-grade education, including or supplemented by specialized clerical and office procedures course work; or equivalent. One year of general clerical experience.

Preferred Requirements

• Full or Part Time: Full Time
• College Pay Scale Minimum starting salary $34,812 annually
• Number of Months: 12

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.