Receptionist

MISSION STATEMENT: To foster healing and growth in individuals and communities by providing behavioral and mental health services with compassion, competence, and stewardship in the spirit of Christ.

SERVICE LINE GOAL: To support clinicians in providing mental health services.

Key Responsibilities

• Receives, places and transfers calls promptly using appropriate telephone etiquette; handles telephone information requests with courtesy, accuracy and respect for confidentiality.
• Receives, greets, and directs patients and visitors providing accurate responses in a friendly and courteous manner.
• Address customer needs courteously, professionally and efficiently.
• Consistently works with assigned psychologists to schedule testing and rooms as needed.
• Performs other duties as assigned by office manager.
• Demonstrates the ability to perform work in an accurate and timely manner.
• Emphasizes a standard of excellence in all work endeavors.
• Demonstrates accuracy, thoroughness and dependability at all times.
• Demonstrates an ability to perform a variety of duties, maintains flexibility as department needs change.
• Demonstrates a team approach by working cooperatively with other departments.

Qualifications

• Minimum Education: High School degree required; post high school secretary training preferred.
• Minimum Experience: Three years secretarial experience.
• Must have prior computer experience.
• Must have good telephone skills required.
• Must have good people skills required.
• Must have good communications skills both verbal and written required.
• Must have the ability to prioritize.
• Must have ability to demonstrate high degree of confidentiality.
• Must be able to get around campus with ease.
• Must be able to pass both a Kansas Bureau of Investigation Screen and Central Registry Screen for both adults and children.