Field RN Case Manager

Optum


Date: 1 week ago
City: Norman, OK
Contract type: Full time

$2,500 Sign-on Bonus for External Candidates

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.

As a team member of our Optum At Home product, together with an interdisciplinary care team, we help patients navigate the health care system, and connect them to key support services. This preventive care can help patients stay well at home.

We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

Registered Nurses in the Optum at Home program work with patients primarily in their home setting. They perform as part of a care team including a Nurse Practitioner, Behavioral Health Advocate, Care Navigator and other supporting team members. They deliver role-appropriate patient care through in-home visits, telephonic outreach and consultations, and interdisciplinary team activities.

The Registered Nurse may perform care and counsel of the ill, injured, or infirm, in the promotion and maintenance of health with individuals, groups, or both throughout the life span. They help to manage health problems and coordinate health care for the Optum at Home patients in accordance with State and Federal rules and regulations and the nursing standards of care. This includes (but is not limited to) assessment of health status, development, and implementation of the plan of care, and ongoing evaluation of patient status and response to the plan of care. Clinical management is conducted in collaboration with other care team members.

Primary Responsibilities:

  • Assess the health status of members as within the scope of licensure and with the frequency established in the model of care
  • Establish goals to meet identified health care needs
  • Plan, implement and evaluate responses to the plan of care
  • Work collaboratively with the multidisciplinary team to engage resources and strategies to address medical, functional, and social barriers to care
  • Work closely with mental health clinicians to help bridge the gap between mental and physical health
  • Consult with the patient’s PCP, specialists, or other health care professionals as appropriate
  • Assess patient needs for community resources and make appropriate referrals for service
  • Facilitate the patient’s transition within and between health care settings in collaboration with the primary care physician and other treating physicians
  • Completely and accurately document in patient’s electronic medical record
  • Provide patients and family members with counseling and education regarding health maintenance, disease prevention, condition trajectory and need for follow-up as appropriate during each patient visit
  • Verify and document patient and/or family understanding of condition, plan of care, and follow-up recommendations
  • Actively participate in organizational quality initiatives
  • Participate in collaborative multidisciplinary team meetings to optimize clinical integration, efficiency, and effectiveness of care delivery
  • Maintain credentials essential for practice, to include licensure, certification (if applicable), and CEUs
  • Demonstrate a commitment to the mission, core values, and goals of UnitedHealthcare and its healthcare delivery including the ability to integrate values of compassion, integrity, performance, innovation, and relationships in the care provided to our members

Required Qualifications:

  • Current unrestricted licensure as RN in state of practice
  • RN licensure in OK
  • 2+ years of experience as an RN
  • Experience in assessing the medical needs of patients with complex behavioral, social, and/or functional needs
  • Computer literate and able to navigate the Internet
  • Proven ability to work with diverse care teams in a variety of settings including non-clinical settings (primarily patient homes)
  • Ability to travel up to 75% of the time for field-based work, valid driver’s license

Preferred Qualifications:

  • Home health experience
  • Geriatric experience
  • Proven computer skills, including use of Electronic Medical Records
  • Proven effective time management and communication skills
  • Proven excellent administrative and organizational skills and the ability to effectively communicate with seniors and their families

Physical Requirements:

  • Ability to lift a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations
  • Ability to spend at least 1 hour with a member in their home, which may be in understaffed or remote areas, in the presence of pets or individuals who are tobacco users

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