Program Manager

LOCATION: Brentwood, NY

REPORTS TO: Asst Director

DEPARTMENT: L.I. Residential Programs

SCHEDULE: Full-Time

$1000 HIRING BONUS

Agency Background

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.

Program Background

The children in these specialized group homes are boys who have experienced serious trauma, often including physical and emotional abuse, neglect, and abandonment. With only a few children in our group home, we can give individual attention and focus on providing a wide array of intense services, clinical therapies including art therapy, and appropriate reaction opportunities in a home-like setting where they can thrive. Our goals are to help our children heal from the past while learning the skills needed for their future. Youth Support staff work with our children directly, we provide 24/7 care of the children in this program.

Position Summary

The Program Manager is responsible for the operation of the living unit. Supervises and provides a safe and secure environment and applies Agency approved methods of behavior modification, including the point system, verbal de-escalation techniques and physical intervention, if needed. Shifts assigned may vary and change according to Agency needs. This position reports to the Asst Director.

Required Qualifications

• Related Bachelor’s Degree with 2 years of related experience or a High School Diploma/equivalent with 5 years of residential care experience
• Valid driver’s license required
• Ability and willingness to be available to respond to needs during evenings and weekends
• Must successfully complete all required training
• Understanding and willingness to commit to the agency’s Mission, core values, and Diversity, Equity, Inclusivity, and Belonging (DEIB).
  
  

Responsibilities

• Maintain a safe and secure environment for our youth
• Maintain consistent daily routines of the living unit in accordance with Agency policy and treatment plan
• Supervise clients’ attendance/participation at structured activities (i.e. school, reaction, chores, meals)
• Maintain a safe and secure environment for clients
• Maintain consistent daily routines of the living unit in accordance with Agency policy and treatment plan
• Keep appropriate staff informed of the relevant information and incidents within assigned unit.
• Demonstrate knowledge of human development stages
• Participate as member of treatment team
• Ensure proper scheduling of YSC I and II staff and monitor same
• Report behaviors believed to be symptomatic or emotional, physical or psychological disturbances
• Document clients’ behaviors and activities
• Hire, train, supervise and monitor the performance of assigned staff.
• Review daily logs, accident reports, incident reports, etc.
• Complete payroll tasks in a timely manner.
• Implement and monitor all residents’ behavior management programs, residents’ allowance and savings, and unit expenses.
• Maintain appropriate boundaries
  
  

Benefits/Perks

• A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required)
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development
• Employee wellness program
• Employee recognition activities
  
  

Salary Range

$60,000 - $63,000 per year

Hiring bonus of $1,000 after 500 worked hours

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment