Community Outreach Specialist

Crisis Center for South Suburbia


Date: 3 weeks ago
City: Tinley Park, IL
Contract type: Full time
Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Job Title: Community Outreach Specialist

Program: Clinical Services

Reports to: Outreach Supervisor

Schedule: Monday – Friday –Varies, including Nights & Weekends

Classification: Full Time-Exempt

Education: Bachelors in Human Services or related field

Skills: Public Speaking, Project Management, MS Office, Community Engagement, Bilingual (Spanish or Arabic) preferred but not required, Valid Driver's License

Job Specific Duties and Responsibilities: The Community Outreach Specialist is responsible for increased community awareness of the domestic violence, prevention, identification, and intervention services available to victims at the Crisis Center for South Suburbia, particularly in underserved communities. The Community Outreach Specialist will uphold the Mission & Values of the Crisis Center for South Suburbia.

Underserved Community Outreach & Engagement:

  • Responsible for carrying out the agency outreach plan to underserved communities.
  • Identify and build relationships with new agencies and organizations that can assist identify and engage with victims in underserved communities.
  • Manage all service agreement documentation for organizations that work with the Crisis Center.
  • Engage in community outreach that results in referrals to the program, and assists in the identification of community resources.
  • Oversee, and participate in agency community outreach events and efforts to increase awareness of agency programs to survivors in our catchment area.
  • Oversee and participate in the provision of information on CCSS programs and services as well as promotional materials that are language appropriate for underserved and marginalized communities in the service area.
  • Develop collaborations directly and through the staff assigned to outreach to address unique needs of survivors that present barriers to accessing services.
  • Work with staff assigned to targeted outreach areas/sites to ensure contacts and outreach is completed at the assigned level.
  • Develop a documentation system to track agency outreach and monitor service utilization of underserved communities.
  • Review and update the annual plan of outreach activities including targeted audience type, site, location, contact information, staff responsible, type of contacts and dates of anticipated contacts.
  • Conduct outreach and provide services to historically underserved or marginalized victims of violent crime.
  • Coordinate outreach efforts with other agency advocates.
  • Other duties as assigned

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