Intake Specialist
Marquis Home Care
Date: 3 weeks ago
City: Albany, NY
Salary:
$20
-
$23
per hour
Contract type: Full time
Reports to: Director of Intake
Pay Rate: $20-22 per hour
What you will do:
Pay Rate: $20-22 per hour
What you will do:
- Process incoming referrals to the agency on multiple referral platforms
- Guide referral sources in obtaining necessary documentation
- Enter protected health information and understand insurance guidelines
- Communicate directly with clients, provider’s offices and referral sources to coordinate care
- Data entry
- Provide excellent customer service throughout the referral process
- Work as an integral part of a collaborative team
- Clerical and Healthcare experience
- Working knowledge of coordination of benefits and insurances
- Customer service training
- Minimum of 1 year experience in home care, skilled nursing facility, long term care, or acute care
- Strong written and verbal communication skills
- Ability to work in a fast paced environment
- Understanding of medical terminology
- Excellent customer service skills
- Goal oriented
- Good understanding of EMR, excel, Microsoft Office
- Organizational and time management skills
- Experience in a medical office setting
- Typing skills
- Insurance Benefits
- PTO
- 401(k) with employer match
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