Office Coordinator II

Office Coordinator II provides support to Managed Care Team to ensure effective resolution of Accounts Receivable.

Responsibilities:

• Review trends related to all payers for reporting and resolution with Manager
• Assist in special projects as assigned
• Review, collect, and analyze data from various systems
• Daily responsibilities will include assisting Billing Reps, respond and resolve A/R questions
• Training and dissemination of work
• Managing and distributing paper claims, correspondence, and checks
• Produce Excel and EPIC reports. Maintain logs and reports
• Guide new and existing staff with various system and website, Charge corrections
• Call Carriers and patients as needed
• Develop appeals letters
• Research/Investigate Payor Policies
• Mailing of Appeals
• Follow up on mailed appeals
• Reporting on outcomes
• Trending Payor denials
• Assess Workqueue volumes reporting unusual inflows

Qualifications:

• High School Diploma or equivalent required, some college preferred
• A minimum of 3 years experience in Physician Billing Operations is required
• A minimum of one-year experience in physician billing within a hospital setting required
• Excellent verbal and written communication skills required
• Must be an independent, detail oriented individual with strong interpersonal skills and understanding of basic mathematics
• Ability to manage several projects simultaneously and coordinate the activities of other clerical staff
• Must be proficient in MS Word, Excel.
• Must have excellent knowledge of EPIC
• Must display good judgment skills