Unit Secretary - Labor and Delivery

Job Overview:

Assist the staff nurses and directors by performing specific clerical functions for assigned areas. Performs all duties related to the pre-registration, registration, and financial clearance processes for all patients in L&D. Responsible for collecting proper data to insure hospital bills will be paid by a third-party payer or the patient. Provides "front-door" customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Performs billing functions.

Qualifications:

Required:

• High Diploma
• Completion of all NBIMC Orientation requirements
• Completion of CPAR within 6 months.

Preferred:

• Knowledge of medical terminology
• Some Computer Knowledge

Scheduling Requirements:

• Shift- 11:00pm 7:00am
• Monday Friday with every other weekend/holidays
• Full Time/ Night

Essential Functions:

• Contributes to the unit's overall patient satisfaction score by doing regular rounding, escalation of complaints and providing service recovery
• Performs chart maintenance/chart assembly/chart reports/chart thinning according to policy
• Promotes patient flow efforts by actively participating in patient movement and escalating barriers to management
• Promotes patient satisfaction through individual activities as evidenced by feedback from patients and families
• Transcribes physician orders
• Responsible for follow-up on missing physician documentation and unsigned nurse notes and validating and reconciling all L&D charges by reviewing the medical record
• Reviews all L&D medical records and add appropriate charges and level assignment
• Obtains Advance Medical Directives and scans into RAS
• Enters and reconciles charges for inpatient, observation and treated and released accounts the day after L&D visit and ensures that the patient or responsible party signs all appropriate documents and scans them into the RASI system
• Greets patients and visitors in a timely and courteous manner and demonstrates the ability to collect required co-payments/fees and provide receipts; ability to enter the patient's demographic/insurance and verify patient's insurance benefits
• Maintains current knowledge of insurance companies, state & federal healthcare regulations and requirements
• All other duties as assigned

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.