Patient Referral Specialist

BayCare is currently in search of our newest Patient Referral Specialist who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location: St. Petersburg, Florida
• Status: This is a full-time position.
• Shift: 8:00 AM to 5:00 PM
• Days: Monday – Friday

The Patient Referral Specialist is responsible for:

• Obtains referrals and authorizations for BayCare Medical Group practice offices.
• Utilizes practice management system and other software to gain information to assist in processing referrals.
• Understands and works with various insurance payer rule sets, payer manuals and assists providers, practices, and staff in timely turnaround of authorizations and referrals.
• Cross trains to assist practices in other front and back-office functions.
• Performs other duties as assigned.
• Familiarity & ability to use Various software including Availity, Emdeon and other systems.
• Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may vary.
• This position requires a mandatory two-week onsite training. You will train for one week in Clearwater and one week in Tampa.

Education

• High School or Equivalent

Experience

• Required 1 year of healthcare and experience obtaining authorizations for a Specialty office; in addition to Preferred Experience using on-line payer authorization systems.

Specific Skills:

• Critical thinking skills; Computer skills appropriate to position
• Medical Terminology use and understanding
• Work with a team; Written and verbal communication skills
• Time management skills; Customer service skills
• Work independently; Problem solving

Benefits

BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!