Customer Service Associate - Amazon Locker+

Safe & Comfortable Work Environment

• Safety: Your safety is important to us, so we provide safe working conditions.
• Surroundings: You’ll be behind a counter, working with customers in a variety of locations.
• Activity: You’ll be on your feet for the majority of your shift, helping customers and sorting packages.
• Temperature: Our locations are in comfortable, climate-controlled environments.
• Noise Level: Sound levels are minimal, comparable to a grocery store.
• Dress Code: Relaxed, requiring comfortable, closed-toe shoes.

Job Overview

You’ll be part of a team that enhances the convenience of package returns and pickups at our Locker+ locations. We're looking for associates who are eager to provide quality service and engage with customers positively while thriving in a dynamic environment.

Duties & Responsibilities

• Receive, pick, and stow customer orders, process returns, and prepare for delivery.
• Assist customers with questions.
• Work through problem-solving scenarios.
• Maintain a clean, organized workspace.
• Manage responsibilities for a Locker+ location, including opening and closing the site.
• Use technology to sort, scan, and prepare orders.
• Receive truck deliveries.

Physical Requirements

• Lifting up to 49 pounds and standing during shifts up to five hours.
• Use of equipment like carts, dollies, and hand trucks.
• Availability for part-time work between 8:30 a.m. and 9:30 p.m.

Why You’ll Love Amazon

• Schedule Flexibility: Various working hours including part-time, full-time, and reduced-time options.
• Shift Options: Opportunities for overnight, early morning, day, evening, and weekend shifts.
• Anytime Pay: Cash out up to 70% of your earnings immediately after your shift.

Requirements:

• Candidates must be 18 years or older, and able to communicate in English.

How to Get Started

Apply online, or find support through our hiring process if needed. We accommodate disabilities during the application and hiring process.

Equal Employment

Amazon is an equal opportunity employer committed to diversity and inclusion.